Get matched with top fridge, freezer or ice maker repair or service pros in Lawrenceburg, KY

"Super helpful"

Nugent's Appliance Repair is a locally owned, owner-operated appliance repair company serving Marion, Washington, Nelson, Larue, Hardin, Bullitt, Spencer, Anderson, and Woodford counties in Kentucky. We specialize in diagnosing and repairing major household appliances including refrigerators, washers, dryers, dishwashers, ranges, ovens, and freezers. Our focus is honest diagnostics, clear communication, and reliable repairs. All completed repairs include a one-year parts and labor guarantee.

I am a veteran who believes in taking care of everyone just like I would my own family.

"They were amazing. They do it right the first time and they do it in a timely manner."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"God. Show up on time and prices fair. Did not take long."

"Todd was able to come on the same day I called. He added my service call to the end of his long day and arrived after 6:00pm. He found the problem, showed me the damaged part and replaced it with one he had on his truck. Quick, efficient, no BS and very reasonable. The fridge and freezer were back up and running in 30 mins, and we had ice in the icemaker within the hour! Highly recommend this family owned and operated business."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Our washer stopped draining/working at 9:00 pm on a Thursday night so we called Chester to ask if he could help and he was so kind to walk us through the steps to fix it! Thank you so much Chester!"