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"They were prompt with their service and replys. Did exactly what they said they were going to do. Honest and polite. Showed up 30 minutes early and worked till the job was done. I would highly recommend them "

"One of the worst contractors we ever hired. The work was poorly done and the owner was completely unprofessional. We experienced leaks in the pool and spa, shoddy masonry work and damage. The project dragged on and it was clear to us that the Company's focus was on the next project even before ours was completed. I had to personally take time off from work and close out permits that the owner, Brent, didn't or wouldn't. We're still fighting with Brent to come and complete the project and have begun speaking with an attorney."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"Go to Yelp so you Can read just how terrible this company is! Angies list only allows 999 words and i cannot get the entire nightmare in that many words. Went into contract June 2023, 16 week deadline to install my pool. This was Calvin & Rodney that came up with this NOT me. Perfect weather, no issues and i fired them March 2024. Also been in contact with BBB, EVERYTHING Calvin has responded to i have attached proof where he's lying. Thank God, after about a month into this train wreck we started saving text message & voicemails. Installed cameras to keep up with the progress, if not it would be his word against ours. We paid 102k to install a pool with no concrete, not counting the countless inspection fails. We owed them 3k to pour our 18x36 pool, all other cash already paid. We had a 12x16 pad we wanted him to pour for us, extra cost. When i fired him he quoted 9k for pad, we got another contractor to pour everything for 8k. DO NOT USE THIS COMPANY, LOOK UP YELP FOR MORE DETAIL."