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"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"LOVE LOVE LOVE my new family room, kitchen and roof! Me and my husband had a Fall renovation with AG Reliable Remodeling including a garage conversion, new roof and kitchen remodel. Allen did an awesome job! We struggled with some of the kitchen design issues and Allen had some amazing ideas and suggestions that worked out perfectly. His pricing was within our budget and the project was finished ahead of the timeline. Don’t hesitate to use this company. I highly recommend and will use them again for our future window replacement project! "

From water extraction to drying to the removal of personal property and complete restoration of areas affected by water damage, we do everything. We have the experience and professionalism needed to make a water damage catastrophe short-lived, and pride ourselves on our excellent work ethic and prompt response to water damage.

"Took over 1.5 years after start date. He only brought 1 employee to do work and left my half bathroom unfinished. Rude unprofessional hack and I really hope no one would hire him and his one helper."

"For the past two months, I've been having problems with my Buderus propane furnace. I called Whitney Oil for service because they originally installed it when I brought my unit six years ago. First it died on a Friday afternoon and wouldn't work at all. They determined the control unit was bad, but I had to go an entire weekend without heat until they could obtain one from their supplier and replace it. That seemed to solve that problem. Then it started spitting out soot, which indicates incomplete combustion and could be a serious health hazard. They eventually decided it had the wrong orifice and changed it, which seemed to work. Then it started triggering over and over again when it tried to light. I could hear it trying multiple times, sometimes for a couple of minutes, before it would finally light. They tried a number of things and finally replaced the gas pressure valve. Then the soot problem recurred, only much worse than before. All this time, the flame was never the bright blue color you expect, but rather a yellow-orange. They thought there might be a draft problem, so my condo maintenance man got involved, went up on the roof and examined the chimney, but couldn't find any thing to explain the poor performance, just a lot of soot. They would come, clean it out, and then a couple of days later, the soot would be back. It got to the point where I dreaded calling them, thinking that they might have me pegged as a chronic complainer, but every time I called, they sent someone over who spent a considerable amount of time trying to figure out what was going on. Finally, despite all their efforts, I had another episode where it stopped working late at night and finally, I got fed up and asked them to replace the unit. Barry Whitney offered me a brand new furnace (the same model as he has in his own house), at cost. And he didn't charge me for the 40-50 man hours his team spent trying to get my 6-year-old furnace working properly because they didn't solve my problem. They don't know I'm posting this, but I wanted to let everyone know that Whitney is an honest and reliable company dedicated to quality customer service. HIGHLY RECOMMENDED!!!"

"Sam Rosario Construction is NOT licensed, he's NOT insured, he is NOT an insurance expert and he doesn't offer any warranties. His contract doesn't meet Mass Law requirements. His crew is paid in cash and they aren't protected by Workman's Comp. Check for yourself at madpl.mylicense(dot)com/Verification/Search.aspx All you really need is his name, the following categories and "MA" to see that he is not licensed. "Builders License" "Construction Supervisor""

Mathews Brothers Plumbing & HVAC is a family business that began back in 1929, and has been in the hands of its third generation of master plumbers since 1998.\n\nDesign, Knowledge and Communication\n There are many things that make a Plumbing & HVAC contractor stand out. Mathews Brothers Plumbing & HVAC has 3 that made the difference for all their clients.\n\nDesign: Our experts know the challenges faced when constructing or remodeling in the Boston area. Working with buildings and homes that can be 100 to 200 years old has allowed our staff to learn about antiquated plumbing & HVAC systems and how to integrate the modern high efficiency systems into these structures. \n\nKnowledge: Within our company we have over 85 years of experience in the plumbing & HVAC industry, while continuously working with our manufacturers to educate ourselves on cutting edge technologies that make your home or business a more comfortable to live or work.\n\nCommunication: That success comes from the one thing that Mathews Brothers Plumbing & HVAC does better than anyone in Boston – it’s the thing that has made all the difference to our clients – Communication Insightful, Timely and Regular Communication. We are available 24/7/365, via phone, email, fax. We will meet with you at least once a week to review everything and answer anything you want: the thoroughness of what we do on your behalf and the continuous communication saves our clients time, money and frustration.

Tom Lindsley Builders and Carpentry is a general contractor and remodeling company in the Cambridge area with over 30 years of experience in historic residential home renovations, kitchen and bathroom remodeling, custom molding, basement waterproofing, entertainment centers, tile, flooring, siding, windows, custom cabinets and built-ins. Text me for a free quote.

Sales, Installation and Refinishing of all types of Prefinished and Unfinished hardwood flooring. Kitchen and Bathroom remodeling and design . all phases from complete Demo to Finish .