Get matched with top chimney cap installers and replacers in Litchfield, CT

"Sammy and his team were professional, clean and efficient. Turned up on time, worked quickly, and produced a great result. I had a chimney rebuild and the team were able to salvage and reuse the old bricks. The chimney looks great. The price was competitive. They even paved a crack in my front steps with the leftover cement."

"Do not use this company. They give you one price quote, then keep changing the price as the job progresses. Their work is subpar. It seems like the business is not financially sound and is running out of money. Stay away from these people they are scam artists."

"hired Chimney and Duct Experts based on their reviews on Google and Angis list to address a potential problem with a roof leak near my chimney. They quickly determined the flashing of my chimney was probably the reason for the leak, so they gave me a quote to rebuild the chimney flashing for $1300. They were able to do the work that same day, which I thought was great. However, the leak continued, so I moved on to roofers to help figure out the problem. I had 5 different roofing and repair companies come out, and each one said that the flashing on the chimney was terribly done, using a sealant instead of metal step flashing as is standard. I called back Chimney and Duct Experts and spoke with a supervisor. He agreed to come and redo the flashing, but insisted that fully rebuilding the flashing is only done when you get a new roof. Ended up being incorrectly done again, and I'll have to pay someone now to fix it correctly."

"I signed a contract with North American Chimney on February 1st. I was provided an estimate on the spot and was happy to get a project started. The first appointment was canceled due to a blizzard. On the rescheduled date, I notified the receptionist there was snow and ice on the roof, and was told, “we work in these conditions all the time”. The installer arrived, and said it was too icy. I was fine, and rescheduled. On the third attempt, I again called and said, it seemed “icy to me”. The receptionist said they would make the decision when they arrived. Upon arrival, the installer said it was dangerous and he would prefer to reschedule. I agreed. He called the owner in front of me, and said, “the owner does not want us on the roof”. This was an outright lie. It was the installer’s decision. When he hung up the phone, I inquired why he did that. “It’s just easier that way to say it was you”. On the fourth attempt, the chase cover, and two caps were installed. The roof was clear, but it was bitterly cold. I asked if that would prevent any caulk from curing; “we work in all type of weather”. I thought it was finally done. Two days later, the garage was flooded with a white, milky water. I collected nearly four gallons of water in buckets. When I called, I was told the installer said I had another issue on the roof and that was the problem. I said, it is definitely your issue. After some back and forth, I was able to get an appointment. When the installer arrived, he was rude and accusatory. That was, until he saw the collection of white water, and when I pointed to the two flues in the garage, and sunlight was visibly shining in. The appointment was clearly tense, and I was glad when they were done. Following the replacement of the roof, there was a downpour with wind, and leak appeared on the ceiling upstairs. At first, the obvious culprit was the roofer. That was, until I got up and inspected the quality of the chase cover/cap installation. (see attached pictures). After several hours, we proved the roof was not the issue, and I called North American Chimney. The receptionist said she would pull the paperwork and get back to me. I told her, the original installer made me uncomfortable and I wanted someone else from the company to correct the problem. She agreed. The next day, I was told by receptionist, the owner said the original installer would have to repair the situation. As was communicated to me “I had no alternative then to give him the option to fix it”. Two days, later, with no further communication, not even to schedule the original installer, I called and indicated I would take care of this myself. It is very unfortunate that with this company, the word of the customer has no value. I’ve had to defend myself that issues the installer left truly existed, and also, I’m told that I have no alternative but to have an installer come to my house and generate a tense situation. At no time did the owner reach out and try to resolve the situation. See the pictures. This is what $3000 of materials and installation looks like, and now I’m left to deal with it. And by the way, the website’s primary screen says, “Honesty, integrity, and Reliable Service with a 100% Money Back Guarantee”. I wonder if that will happen."

"Crew was very efficient and worked quickly and thoroughly. Price was fair and within the range quoted."

"Everything was done as promised, very clean and thorough. They arrived as scheduled and everything was painless. Would definitely recommend."

"Wonderful Sabrina and her staff thoroughly meticulous! It was a pleasurable experience, and I highly recommend her services, I know I will be using her on a regular basis!!"

"He's done multiple jobs for me, ALWAYS GOOD. I have him lined up for 2 other different projects."

"Sirlei and her team come to service my house once a week and when they initially started they were aware of my dog and two cats, and all three of them ADORE the women which was a relief because the women interact so kindly with my pets so much so that Teddy, my Yorkie, waits for them on Fridays. But I think it really hit my family and I when we adopted a dog who was neglected and we were worried because he doesn’t let anyone pet or touch him, he is scared of humans in general. Their first and ongoing interactions with my adopted dog has been beyond amazing. He feels safe even when they are cleaning and this is a dog that is scared of someone just petting him. The women are amazing and my family and I can’t say enough good things about them and this company as a whole. In the type of person that wont trust someone if my dog(s) dont trust that person and my dogs beyond love this crew. There are times I wonder where they are, just for them to be getting rubs by the women. 10/10"