Get matched with top doors (exterior) installers and replacers in Livingston Manor, NY

"My Frenchwood sliding patio door was installed today. The door is high quality, and the installation went smoothly with no issues. I am very happy. I had 16 windows replaced over the past 2 years by this company and highly recommend RBA of Eastern NY."

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"

"Cory did a great job replacing my 30+ year old deck. He is very precise in his work and takes the time to do it right."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade, and will do our best to keep you as educated as we can, on your particular task or project. We look forward to earning your business!

We handle the jobs too small for a general contractor and too complex to take on yourself

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"April brought lots of heavy rain and strong winds causing damage to our roof ridge. Luna Siding and Roofing came immediately, climbed up to inspect the roof and provided an assessment. They took a few pictures which we reviewed together after which they provided us with numerous options including roof replacement. We opted for the roof replacement and although a permit was required before starting the job, they were nice enough to temporarily patch up the roof ridge with a protective cover to prevent any water damage. They arrived first thing in the morning and finished the job in one day, carefully placing our outside furniture away from the house and cleaning up all the debris around our property along with our adjacent neighbors. We also had Luna clean our gutters and install gutter guards. All the work was done efficiently and to our satisfaction. Luna is trustworthy, answering all of our questions promptly and in a professional manner. I highly recommend Luna!"

"We are pleased with the products we received BUT the road from start to finish was long and frustrating. Signed contract 6/11/17, installation was 8/14/17 no biggie except we were told 30 days not 60 and we had to make few calls to press for the date we got. The installer cracked a window during installation. Again no biggie,sh*t happens. The "rush" on the replacement window took several follow up calls to get an another installation date of 9/29/17. My husband takes off, two guys show up without the window and said they thought they were doing a service call. My less then professional conversation with John the manager led to another appointment for the next day. The guy shows up, replaces the window but doesn't have the "j" channel to complete the job. Two days later I get a call to reschedule yet another appointment 2 weeks out and that I had to be home. The rep had no idea the last piece of the work only required outside access and even when I explained he still insisted I needed to be home. One last conversation with the acting manager (I was told John was on vacation) and we were scheduled for the following week which was 10/9/17. The job was completed that day and I was left with pieces of "j" channel in the flower bed. The other criticism would be the length of time spent on hold with customer service; with all the calls I had to make I was NEVER able to complete an entire call on my 15 min. break."

"INSTALLATION ....A+ Installers were great... on time, neat, thorough, accommodating. answered all my questions. They left the job clean and picked up all mess and debris. They even vacuumed inside and outside. I am NOT an authority on door installation, but I watched the whole operation and these guys seemed to know exactly what they were doing and left me a beautiful finished product. I can only hope that the quality of the door is as good as it looks and as good as the installers. Great job guys. PRODUCT (SLIDING VINYL PATIO DOOR) .... A+ Door looks and works great. So far so good. It's only been a few weeks, but there is absolutely no problem to date. I hope my delight with this door continues. Weather has been very mild. I intend to update this review once I see how it stands up to next New England winter. ADMINISTRATION & CLERICAL.... D- If the whole operation was like the installers, Castle would have gotten an A rating across the board. Unfortunately the clerical personnel are not on the same page with the facts or with each other. Ask six people the same question and you are likely to get twelve different answers. They lost my deposit, then they found it, then it was never lost, then it was never paid, then there was no record of any problem then there was no record of my order. (All these responses over the phone within the same day) On various calls within the same day I was told: -that the order for my door was never placed; -that my deposit was "misfiled because someone forgot to check a box"; -that my order had not been place, but that the rep I spoke to was going to personally walk the order over to production to get it expedited; -that my order HAD ALREADY been placed and my door should be ready within a week; -that my order WAS placed but would not be ready for at least two to three more weeks and then another week till installation; -that their computer system is "terrible" (I believe that); -that my door would not be ready till after the 20th of the month; -that my door would be ready by the 12th of the month.... and on and on. On the morning of installation, I was home waiting for the installers when my wife called me to say she had received a text on her phone stating that the installation was cancelled for that day (BTW, Castle was not supposed to use my wife's phone number at all.) While I was on hold with Castle waiting for an agent, I received a phone call (on my home phone) from a rep who said their mistake on the appointment date was a mistake and that the installers would indeed be here in a few hours. The entire back office is one HUGE foulup. They can't even get their mistakes straight. A new computer system and people who are properly trained to use it would probably make a big change for the better. SALES Their original "salesman" (from whom I did NOT order) was a tremendous disappointment. The guy who showed up pretended to know a lot more than he actually knew and basically said and promised anything that he thought would get me to buy. He tried several old time sales pressure tricks to no avail. He wasn't even good at them. Among other things, he promised additional discounts but only if I signed immediately. Before he left I asked him to leave a brochure that showed the door I was interested in, He refused. He said, "These booklets cost money and you're not putting any money in my pocket." Despite all of the problems, I would definitely recommend that you consider using Castle for your next patio door project. If and when I decide to replace my windows, Castle will be high on the list of contacts for the job. If all of their installers are as good as the ones I had, I would not hesitate to have them do more jobs for me."