
Serving Los Angeles, CA and surrounding areas
Approved (Corporate)
In business since 2004
Free estimates
Emergency services offered
"Best part first: 2 items were lost in the move. One was a brand new pair of Bose headphones, that were set aside so I could wear on the plane the next day. The other was an Apple TV device. I called when I discovered the headphones were probably packed away by mistake, hoping we could identify the box they were put in so I could dig them out, and bring them on the trip. No luck, so I decided I would have to wait for the move back into our house. So about 3 months later we are now in our house, and neither headphones nor Apple TV device show up. I called the company and spoke to John and he said he would investigate. A week or so goes by and I am pretty sure that I'll be out of luck, since the contract says claims must be made within 90 days, and the insurance on items moved is $.60 per pound, which means I might be reimbursed about $3. Lo and behold John calls and tells me they are going to reimburse me for the full value of the two items lost, over $500. The total move cost a little more than $700. I was elated. This is unheard of customer service. As far as the move is concerned, the three men were courteous, careful and efficient. We were not completely packed, so they helped complete that. There were some items that needed to go in my truck so they could stay with us and the other items in their truck to be brought to storage. They did an exceptional job with all of it. We would definitely hire again"





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