Get matched with top tankless water heater repair pros in Malden, MA

"In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without "mansplaining." He talked through options and answered questions. When I was ready, I didn't hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."

"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"

"I've called Sila before to work on my HVAC unit and realized they offer plumbing services when my tank-less water heater stopped working. They were able to come by that day I called to see what was wrong. Once they were onsite they deterimed my hot water valve stopped working and were able to replace it and got my hot water working in no time."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Brian and his crew were great. Brian came out and gave a great estimate for everything I needed. He was very responsive via email as we worked to schedule a time for his crew to come do the work, which was mainly water tank and heating system maintenance. Brian brought Jim promptly and explained the work. They then pointed out a couple of things that they recommended replacing, one they just included in the original cost estimate and another they added on due to additional parts being purchased. Jim was very thorough and professional and, by all accounts, did great work. I’ll be using Heavy Doody for all of my future plumbing and heating needs!"

"John from Johnny Rocket Plumbing and Heating did an excellent job installing our water heater. The work was clean, efficient, and done right the first time. He explained everything clearly, showed up on time, and left the space spotless. I fully trust his work and would recommend him to anyone looking for a reliable plumber. Thank you!"

"Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we had to replace when Steven was able to determine that it just needed a quick repair. He was professional and so pleasant. English is not our first language but he was so patient with us. Highly recommend!"

"Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!"