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"Great Job! Fast response for a quote, started on time, asked questions and listened to the customer great! The project was done quickly and cleaned up very nice. Would hire again."

"I was very satisfied with the install of my backyard wall. The workers were very professional. Customer service made sure that everything was going smoothly and accordingly. I would use them again if needed."

"SAVE YOURSELF THE UGLY MISERY! Schedule changes constantly, no notification, weeks without seeing someone. Then subs show up without notice, just knock on the door. At one point we went for three weeks with no show for next steps. And it was not due to weather or an act of God. The most horrible experience we have ever had with a business. Their subs for the most part were good when they finally showed up. Estimated completion time 04/30/25, finally completed 06/19/25 when the landscaper came to repair the turf that the plumber had destroyed. My looming fear now is what if it leaks, or needs anything that would be under warranty, will they even show up? This project caused us so much stress, almost sickening!"

"**Complaint Summary:** Poor Quality Work and Unresponsive Service from Arrowhead Deck and Pools - DO NOT DO BUSINESS with THIS COMPANY! **Complaint Details:** We hired Arrowhead Deck and Pools to resurface our kool deck for over $9,500, expecting a high-quality, long-lasting result. However, within months, a large chunk of concrete was missing, and cracks appeared all over the deck. When we finally got a response after over seven months, their "fix" was to fill the cracks with caulk and paint over them, leaving the deck looking old and patchy. Additionally, our calls to owner John Trice have gone unanswered, and we have been unable to properly communicate with their contractor due to a language barrier. This company uses contractors whom do not speak English so beware! The promised project manager was only present once to collect payment. Furthermore, the drainage issues we were assured would be resolved with wider and additional drains have not been fixed, as water still pools on the deck. Every time we look at our deck we are disappointed makes us sick that we spent this much money on a horrible deck that has all sorts of issues. Horrible customer service! Save yourself lots of headaches do not use Arrowhead Deck & Pools!! Our experience with Arrowhead Deck and Pools has been extremely disappointing, and we urge others to avoid using their services."

LICENSE # ROC 201920; ROC 201911. INSTALLS IN PORTIONS OF MARICOPA & PINAL COUNTIES.

We perform residential architecture, engineering, community approvals, permitting, new construction, renovations and interior design for projects. We have been in business for over 10 years and are known for providing the very best quality, performance, value and service. We pride ourselves not just for designing and building, but in building and nurturing long lasting relationships with our clients. We have an outstanding team of architects, designers, employees, suppliers and sub-contractors that have worked together for many years. This team, under the leadership of Chris Rounds, has an established tradition and reputation for: timeless architecture, uncompromised construction, extraordinary design, the absolute highest levels of quality in material and workmanship, extraordinary service, twenty-four hours a day, seven days a week, timely performance, completing its projects on or ahead of schedule, excellent value, completing its projects on or under budget, all work warranted with immediate attention to all callbacks, clean, polite & trustworthy workers, job sites cleaned daily, continuous on-site supervision, fully licensed, bonded and insured. We also perform facility maintenance and rental property maintenance, Insurance and emergency work. No job to BIG no job to small. We do it all.

McCarthy and Mack Enterprises, Inc. an Arizona corporation, has successfully been doing business as Neil’s Garage Cabinets #2 of the East Valley since 2002 at our current location in Gilbert, Arizona. VIP Smart Storage is our new name! VIP Smart Storage has the same location, same corporation, same ROC license number (190042), and same service and same exceptional character because we have retained ALL of our employees, our service records with the Better Business Bureau and registrar of contractors. ROC is flawless, and will remain so. VIP-Value, Integrity and Pride are the 3 pillars that clearly represent the cornerstones that have made us very successful under the Neil’s name. Because of our ongoing commitment to provide the absolute best Value, Integrity and Pride of workmanship to our customers, we have added these pillars to our name. VIP Smart Storage focuses on Organizing Your Home and Business! Garage Storage • Garage Cabinets • Work Benches • Overhead Cabinets Office Storage • Desks • File Cabinets • Credenzas • Overhead Cabinets Home Storage • Closet Organizers • Pantries • Laundry Rooms • Kids Rooms • Linen closets Concrete Coatings •Garage Floors • Patios • Driveways • Walkways We have many new Garage Cabinet Assortments that will increase structural strength • State of the art computer driven wood manufacturing shop with the best precision, accuracy, quality and safety that can be purchased. • 3 new beautiful garage cabinet assortments (Value, Integrity and Pride). • Newly designed closet organizer line utilizing cam locks that will reduce manufacturing and installation time. • Concrete Coating line. Our National vendor Key Resin has manufactured a superior line of products designed specifically to handle Arizona’s tough climate. The new product is thicker, smoother and cuts down on installation time over 33%. We will always honor Neil's warranties of 5, 10 year and lifetime that were installed by us from 2002 to May 2007. Mission Statement - V.I.P. Value, Integrity and Pride are the cornerstones of our complete home and office organization business and our commitment to our customers. Value-offering our customers superior products at a reasonable price Integrity-fair and honorable dealings with our customers from the initial contact throughout the sales and installation process to the prompt resolution of any warranty issues. Pride-we offer our customers’ high quality workmanship utilizing state of the art computerized manufacturing processes and the most profession installers in the business. At VIP Smart Storage our goal is to provide the best value, the highest integrity and the utmost pride in every storage system we sell, build and install. OUR QUALITY ASSURANCE PLEDGE TO YOU A+ Rating Better Business Bureau. Perfect Record with AZ Registrar of Contractors. ROC #190042 Licensed. Bonded. Insured. 38 years in home improvement. Must see "showroom"! Manufacturing direct from our factory to you. State of the art computer driven woodworking shop to insure exact fit and edges of highest quality. Unlike our competitors, we use no subcontractor's. We use absolutely positively the best installers in the business. VIP'S 3 PILLARS OF ASSURANCE VALUE, INTEGRITY AND PRIDE... Our owner Tim McCarthy, personally guarantees satisfaction.

"The work was great, they are on time and everything went exactly what we expected."

Impact Remodeling is Arizona's Premiere Contractor for Renovation, Remodeling & Home Improvement. We are Arizona's home remodeling contractor serving Phoenix, & the surrounding areas. We specialize in full kitchen remodeling & full bath remodeling.

"DO NOT USE THIS COMPANY!! I made a huge mistake of going with Shasta after getting several bids thinking these guys were reputable. My salesperson was great and he is the reason I went with them but once the contract is signed and I took a loan out with their loan provider it?s been crickets. They have poor communication and lack of follow through. I?m now over two months in the process with them. My permits were approved over a month ago with zero follow through from them while I?ve already made my 2nd payment on my pool loan. They have major integrity issues saying they are waiting on the city to respond to emails about which pavers I chose over five months ago and then when I ask for proof of correspondence they don?t have it and the city says they didn?t get it. I was told by the grandson Skip that I will be prioritized meanwhile it?s been weeks and again no follow through. The so called project manager Vina has yet to speak with me and hasn?t responded to email. They send copy an"