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"Knowledgeable technician and I highly recommend company to fix appliances. Very friendly and quick service."

"Contacted National Home Improvements regarding leaking patio roof and no follow up response to issue since last year of April 2023. Still awaiting to hear back. Seems like the rain gutter is sagging in the middle of the patio where the two joints meet and water is pooling there and possibly leaking through the seams as illustrated in the photo. Poor design concept. Really disappointed with customer service and quality of product especially for what we have paid for. They clearly don't care about taking care of their customers. I would never hire National Home Improvements again!!!"

"The contractor did not finish with the job, he won't answer my calls anymore, he took my car as part of the payment, I don't have any cabinets, he won't get back to me anymore."

"Very well. We were very happy with the quality of work and time period, considering it was Covid times. The time lines and communication was very prompt and work quality was excellent. We are very happy"

"Silvino Mendez assigned us 2 excellent flooring professionals to do the job (Ivan & Alex). Very professional, experienced, on time, neat, and friendly, too! I was very impressed with Ivan’s suggestions as to the job, esp since the product we purchased on our own was not up to par. We went with them to get Luxury Vinyl Plank Flooring at another flooring place and it worked out perfectly. He Evan called them twice to see what colors they had in stock so job wasn’t delayed. Job was still done on time despite having to return the initial materials and obtain credit. Ivan recommended we get shoe molding as appears in the pics and he painted them a beautiful grey that we had mixed to match at the store. These moldings set the finished look. We are very impressed. Silvino phoned in several times during the process to his contractors and myself. When install was complete, he came to the house to view everything with his flooring professionals and myself. Nice work!"

"Great work. Finished on the time they told us. Also within budget. We couldn't be happier with our new kitchen. Would definitely recommend."

"AWESOME!!!!!!!"

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"I am beyond thrilled with the work done by BRM Home Remodeling, LLC! Rui and his team were amazing—professional, attentive, and truly dedicated to delivering exceptional results. Rui listened carefully to every detail of my vision and went above and beyond to make it a reality. The transformation of my bathroom and kitchen is absolutely stunning. The craftsmanship and attention to detail are second to none, and the entire process was seamless from start to finish. They worked efficiently, kept the workspace clean, and showed genuine care for my home. If you’re looking for top-notch remodeling with a personal touch, BRM Home Remodeling, LLC is the way to go. Thank you, Rui, for your incredible work—I couldn’t be happier!"

"The owner came over for an estimate. He spent a good amount of time looking at the project but never sent me an estimate. I eventually hired another contractor."