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"Steve had excellent communication and got the entire job done in just over a week from initial estimate to completion. His craftsmanship was excellent, his demeanor was very kind and helpful and his sense of expediency was unmatched by anyone else in the area."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"I was about to give up since the other quotes were not what I was looking for. All in One came out and could do exactly what was needed for our small bath remodel. They were so pleasant, efficient, and very concerned about the details. Very happy how it turned out."

"I had my roof replaced by Long Home and it was a great experience. From start to finish, the customer service, communication, quality of materials, and speed of install was exceptional."

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"

"The plumber that cam listened to my complaint and got the pipe open. It took work but he did a great job. Would recommend this company."

"Our experience with this kitchen remodeling company was an absolute nightmare, thanks to their abysmal customer service and lack of any clue of what they were doing. From the moment we signed the dotted line, it was clear that they had no interest in helping or even acknowledging our questions. The representatives were dismissive and rude, treating us like an inconvenience rather than a valued customer. Josh, the sales manager didn't care to respond to us, only at his convenience and when he added, "send us more money" at the end of every communication. When the project finally began in March 2023, the lack of communication and transparency reached new heights. They were constantly late and unresponsive to our concerns. Any attempt to get updates on the progress or address issues was met with indifference and excuses. It seemed like they couldn't care less about the quality of their work or our satisfaction as a paying client. It was clear the "project manager," Sam, had no idea what he was doing. We had to tell him to get inspectors to come after we realized they had no plans of doing so. It's a good thing, because his management of the work failed 3 times before they got it right. His mansplaining of excuses was embarrassing for him. To add insult to injury, the final result (now end of July 2023) was far from what we had hoped for. A total lack of attention to detail was evident throughout the remodel. Because we actually designed the kitchen and project managed it, did it turn out ok. The cabinets were damaged on installation and are still damaged after completion. It was evident that they were more interested in taking our money than delivering a satisfactory outcome. We have designed and renovated 4 bathrooms in our home and managed all of them, so we are not new to the process and what needs to be done. The general manager, John, reached out after completion (to ask for the rest of the money that we withheld because of the damaged cabinets that they did not replace) and we we told him about the horrible experience. He didn't even respond. The only good thing about this experience were the workers, Juan and Carla. They did a decent job but were limited in what they were "allowed" to do by the manager. In the end, we regret ever choosing this kitchen remodeling company. Their customer service was beyond disappointing, and we wouldn't wish this experience on our worst enemy. Save yourself the headache and avoid this company at all costs. There are plenty of other reputable companies out there that actually value their customers and take pride in their work."

"NHR is amazing to work with. They are trustworthy, timely and communicate throughout the whole project. We have used them for many projects around our home and haven’t had a single issue with their work. Truly a great company and team!"

"Very satisfied. Work crew assigned was superb: timely, clean workspace, attention to detail, completely responsive."