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"Roof work has been good so far. Drywall and bathroom work quality was very poor, with amateur level mistakes. Regular drywall was used above a fireplace, not fire rated drywall. When pointing out it was not up to code they tore it down and redid it correctly. The wrong bathtub was purchased and installed. It turned out the bathtub we wanted was a special order. Instead of stopping and asking us what we wanted to do, they bought and installed a completely different bathtub. The correct one was then ordered and eventually installed. Used galvanized steel on tub hardware install, leading to brown water on first operation, the plumber that fixed their work said the only way that was possible was if it was re-used from another job. Bathtub surround tile job was poorly done and did not match quality shown on Facebook, no spacers or edgers used. Not even a month later and grout is cracking and coming out. Overall a very poorly done, rushed job."

"I am sure that these guys are able to do drywall work well. Especially where making a mess does not matter such as in new home construction. My experience on my popcorn ceiling removal project was not good. The guys did not know how to scrape a popcorn ceiling so I sent them a video. They also did not know how to paint. They made a very large mess and I had to clean up after them. Experience matters. In Spanish, because they didn’t speak English well. Estoy seguro de que estos tipos son capaces de hacer bien el trabajo de paneles de yeso. Especialmente cuando hacer un desastre no importa, como en la construcción de casas nuevas. Mi experiencia en mi proyecto de eliminación del techo de palomitas de maíz no fue buena. Los chicos no sabían cómo raspar un techo de palomitas de maíz, así que les envié un vídeo. Tampoco sabían pintar. Hicieron un desastre muy grande y tuve que limpiar después de ellos. La experiencia importa."

"Excellent experience. Work was done in a prompt, efficient and professional manner. Excellent craftsmanship and attention to detail. High quality material and workmanship. Jan and all his subcontractors were extremely easy to work with and VERY cooperative. Jan was on site quite often and communication was outstanding. Could not be happier. Highly recommended!!!!!!"

"Typically I don’t write reviews. However, the process of our project was very poorly managed by ARC despite the reassurance that we would have a project manager. We never saw a project manager through the whole process. We had to manage through many issues and rework, from the wrong color siding being put on, to water coming in my kitchen from the roof not being wrapped correctly and nails sticking out of the roof. From the edging not being finished and siding that covered our cable to siding that was cut in corners for some reason to poor calking and beyond. We had to manage and call or email the issues at every step of the way because no one was here managing the project. The final straw was when they were here to finally fix the issues they were nailing siding into a wall and broke the tile in our bathroom. I asked for ½ of the $5K that I had paid to have my shower tiled since the tile was discontinued and it would be roughly $8K to have it redone today. I thought I was being fair, but this is what I got back: “Again, I apologize. It is not an excuse, but with the transition of some key employees things weren't managed correctly. I would be upset if I was in your position. I would have a hard time recommending ARC also. I did talk with management and we will discount $1,000 for the shower with the understanding there won't be a negative review left online. I don't expect a 5 star review online since you didn't' have a 5 star experience. Does that sound fair?” This is not a company that stands behind their work or their word. I would not recommend them as in a previous email I was told: “I am having a hard time to justify a $2,500 discount to my management for a few tiles that may have broken from siding installation.” They MAY have broken? I’m lying? They also asked me to put in an “accent” color where it broke, where there is no other accent tiles and would look horrible. Thank you, but I loved my shower and now it looks horrible and will need to redo the entire shower. But you can’t buy a good review from me as the $1K is not worth it to me (and yes I was told that they have insurance, so they should have it covered). I have attached pictures that show only a portion of the crappy work that we had to have them redo. Shame on you ARC, I went with you despite you being more expensive than another company because of what you promised. Stand behind your word and your work. Very unhappy customer. Wanitta Charnon"