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"They were high quality and offered very fair, hourly rates. I have recommended them already to many friends!"

"I talk to the owner Donaven and discussed the work needed. I wanted him to install wood fence post 36â deep and I would do the rest. We agreed on a price but he did not present a contract to me. He was to start on a Monday and did not show up until 12:30pm because he thought it was going to rain. Had trouble digging the holes with his rented auger and had to leave and get another one with a sharper blade. Next day he did not show up until 10am then he had to leave at 1pm and returned about 3 hours later. When I checked the depth of the holes that evening I found the holes to be anywhere from 12â to 24 deep and most were 17 . (The frost line in Ohio is 32-36 depending on the area. ) I called and told him about the issue and said he would be out to look at them. When he showed up he looked at the depth and said he did not want to redo his work and wanted to part ways and I said that was fine with me. The next day he showed up at 10am and wanted to reconsider and finish the job. I said no thanks because I had already hired another contractor to dig the holes to the proper depth. Not only did I have to hire another contractor but he left me 8 post 16 long that I had to cut in half. Although he seemed like a nice guy I would not hire this company as I feel they are not experienced and knowledgeable about building fences."

"My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”"