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"OMG, WILL NEVER call another contractor for a bid in Window World's area of expertise! Last week, as I was coming home from vacation, in traffic near Chicago, I received a call wanting to schedule an install date. I agreed that the following Monday would be fine. Requested an expected arrival time. was told between 8 & 9 a.m. I HAD to leave at 9:45 a.m. and did so.No-one had arrived to start siding. I put it off to bad weather. Didn't arrive home until mid-afternoon Monday. I found my 3 story home stripped of the old steel & vinyl siding AND nearly completely clad in the new insulation! The man running the crew came to my door asking if there was somewhere safe he could leave their tools etc. I was able to give them half my garage. The crew arrived shortly after 7 am.Tues. Worked until 7 pm. NON-stop! Then on Wednesday LESS THAN 3 days from starting job!!!) This crew had COMPLETED the job & was cleaning up & reloading their truck! The field supervisor was dumbfounded! The head of the crew even taught him a couple of things about siding, to make the job better with NO extra cost to homeowner! THANK YOU ANGIE'S LIST! Not only did you save us thousands of dollars, but I got a top notch crew out of it! Those men on the crew were such hard-workers and so polite! I am thankful, Window World of East Peoria, was able to access and use this crew! Shoot, I'd hire the crew again if they did more than siding!"

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"DRZ was great to work with. Easy and quick to communicate, and the work is fabulous. My daughter is super happy with her newly assembled playset. We have more work around the house that will need to be done and I will not hesitate to contact DRZ!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"The repair was never done; my $1000.00 paid deposit was returned to me after more than a month of waiting for the repair. These are the details: A brick on my chimney was loose and then was dislodged during a wind storm, and other of the chimney bricks were becoming loose. A written estimate for repair of the chimney was provided by Excel. I paid $1000.00 up front, which was half of the estimate, and agreed to pay the other $1000.00 after the work was completed. The Excel company employee set up the scaffold and was preparing to climb and do the repair when an employee of the City of Peoria's electric company, Ameren, pulled up and told the Excel employee to immediately disassemble the platform because it was unsafe: it was too close to the electric lines - that no-one had notified the company that this work was planned so that the wires could be turned off by Ameren during the work. The Ameren employee then called the Excel company owner himself to tell him this, and then the Ameren employee did not leave until the scaffold was completely removed and the Excel employee had left with it. The Excel employee told me before he left that the company would be back in a few days to do the repairs. But more than a month went by and I heard nothing more from them. After more than a month with no repairs done or attempted again, I contacted Excel again and asked them to either do the repairs or return the $1000.00 that I had already paid them. At that point, the Excel company said they would return the money, and they did so."