Get matched with top oven or stovetop repair or service pros in March-arb, CA

"My home warranty company 2-10 is supposed to be the best but they had no one to fix my Viking Double Oven. So much for the best They told me someone was going to show up but never did, Finally they said go outside the network. Again, I went to Angies list / home adviser and poof the problem was diagnosed and repaired. Expert Appliance Repair was prompt and reliable. Response time was excellent. If you have high end appliances or even the norm, call " E. A. R." They will get the job done right."

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Ace Appliance was very professional, start to finish. Claudia was professional in reserving our appointment and was able to get a technician out within a day. They assigned a 4 hour window for our service. However, they have a text system that alert us when Albert was en route which makes it very efficient for me to plan my time. Albert was here on-time and was courteous. He seemed to be very familiar with our refrigerator. In the past, we've had technicians who seemed a bit stumped as we have an LG. He had the part on his truck and was able to fix it onsite (involved having to unload the freezer and clean out the ice as the fan access was inside in the back of the freezer). He left the work area clean and was out within about 45 minutes. I also got a text with my receipt, Alberts picture, and all the details of the job. Very professional and I would definitely use Ace again."

"Fast response time. Came out next day and repair was done. Professional and cleaned up once work was done."

"Mario was so informative of the process of the installation. His crew was customer service friendly. They provided quality work at a reasonable price. I have already referred them to a friend of mine. I highly recommend Acvolt electrical Inc for their services."

"I hired them to repair my Washer that started knocking loudly they replied promptly found the problem, told me a price and it was less than buying a new washer they ordered the part for me and the service was great, answered every question promptly the technician was very nice and professional when I had a few more questions he answered them. Response time fast, price well you +t be quality and they go far and beyond A+++++ I WOULD DEFINITELY NOT HESITATE TO HIRE THEM. Thank you sooo much. Yaaaa my machine is fixed."

"I was skeptical hiring a repair man(Albert) from a brand new start up company, however after talking with him, he was professional with a lot of background experience, therefore I gave him a try. My washing machine was just repaired last week & I've only used it twice & so far it's working very well. Time & usage will tell but at this point I would recommend Albert."

"He did a really good job, he was fast and efficient, really good customer service."

"Work was done professionally. The gentleman had to make several trips to the hardware store to get the correct bulbs, but he did not charge me any extra time for the service."

"I had high hopes for this company after my initial contact with them through Angie's list.  I sent an email and got a response back right away from Tal and then we talked about the scope of work needed over the phone and made an appointment for the following week.  When it came time for the contractor to meet me at my home, he never showed and so I called Tal and she informed me that since they were unable to reach me by phone at work and confirm the appointment that day, even though I had made the appointment less than a week prior, and they cancelled the appointment.  I had provided my cell phone as well which she did call but never left a message.  This was extremely frustrating as I had cancelled a meeting in order to be at my home for the appointment time.  I decided to give them a second chance and rescheduled the appointment.
The second time the contractor did arrive on time and we went over the scope of work together.  My ex arrived towards the end of the walk through (we are working on fixing up our house together so we can sell it).  At this time the contractor started talking primarily to him.  We asked what he thought the general cost of the work would be, a rough estimate and he said he thought it would be anywhere from $8-12K.  He told us that his technician would be in the area the following day and that he could come by and put together an itemized list of the work done and give us a formal quote.  
Even though I had called and set up the appointment and had the majority of the communication with the company, the contractor called my ex the following week, not me,  and told him that the technician's quote was for $18-22K!  More than double what he initially thought the cost would be.  I asked my ex to request a written quote for the work so we could see where all of the money was going towards.  We never heard from the contractor again.
I followed up a few weeks later through Angies list email with Tal, the woman who I had made the appointment with to find out when we could expect a written quote and she said she would check and we have not heard a peep since.  
Since our dealings with this contractor we have hired another who quoted us $3400 to get all of the work done and who we eventually hired.   I feel like this company just didn't want to do the work for whatever reason and just threw an astronomical price at us hoping that we would just go somewhere else instead of being honest with us and wasting our time. 
Lastly, during the course of our interaction I felt the contractor made comments about our personal situation that were inappropriate and it bothered me that he felt more comfortable talking to my ex who is male, rather than myself who was the one managing the project and money.  

Just wanted to respond to the provider.   I did give an opportunity to provide service after the initial misunderstanding of the missed appointment.  The primary disappointment was that I never received a written quote or a quote to myself over the phone.  I have not received any calls after the visit to my home to my cell or received any voicemails nor did I receive anything via email regarding the quote or any updates.   The only voice message I received on my work phone was after I posted this review.  The issue was not the price as we were willing to pay what it took to get this project done.  There was just zero follow up.
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