Get matched with top stone restoration & polishing pros in Marengo, OH

"We are very happy with our new countertops.  If we have future granite projects, we will definitely call Jim Lind.  His prices are reasonable and his company provides great quality work."

"Excellent service right from the beginning to the end of the project. Sales team was very helpful and provided advice on what had to be done. Since I had an existing backsplash and did not want to replace it, they pointed out that there was an 1/8" difference in height that had to be taken care of. All the other providers never mentioned this, even though they knew the backsplash was not being changed. Only when I mentioned it to the other provider, did they realize it.. At design time the gentlemen was very helpful in deciding which part of the stone to use. We changed the design of the island and they immediately were willing to work with us at no additional cost. On the day of installation, the crew arrived promptly at 9 am and were totally done by 2 pm. We also included the plumber from Konkus and he too was very professional and thorough in his work and made sure there were no leaks. Extremely happy with everything. Overall we only paid about $60 over the next cheapest vendor and we felt it was totally worth it."

"From initial onset, Walter and his guys were extremely professional and a pleasure to work with.  It is clear they have your best interest in mind and you can tell that with every person you meet from this company.  We did have a bit of a set back when we picked out the stone from the supplier in that the second stone had a crack that neither of us knew about.  When we went to look at the stone and noticed it, we called Walter right away and he said he would meet us right away at the stone yard (this was on a Saturday)!  Given that the stone we picked was extremely expensive (one of the most expensive in the lot), he carefully measured and found it that it would not fit for our project so he worked with the supplier and got us a new slab.   <br /> When planning the layout on the stone, Walter's expertise was invaluable and he helped us to determine the best piece for our island and surrounding pieces. We also had a bit of a setback regarding our bathroom counter installation and Walter was more than willing to accommodate our schedule and actually agreed to install our kitchen counters and then have his guys come back to install the bathroom at a later date!  Walter was always available, extremely responsive and very accommodating. <br /> If I had one small gripe, it was that his guys were a bit late getting to the job both times, but they called each time and they stayed until about 8pm one night and 5 another night just so they could get the job done.  One of the installers actually came back in his own car to finish since he did not want to leave the job unfinished.  These guys pride themselves in the work they do and I would <strong>highly </strong>recommend them if you are in the market for new countertops.   <br /> Go visit them and talk to Walter.  You will not be disappointed in the quality and ability to deliver <strong>on time</strong>. <br />"

"Service was excellent! I would definitely use them again in the future!"

"it went well, they came in did the job, cleaned up and I would highly recommend them.  I am thinking of doing my bathroom in the future. <br />"

"THE MEASUREMENT AND INSTALLATION OF MY GRANITE COUNTERTOPS WAS DONE AS SPECIFIED. THE STAFF WAS VERY PROFESSIONAL AND RESPONSIVE. THE COUNTERTOPS WERE DONE CORRECTLY AND INSTALLED ON TIME. MR. MODLICH HELPED ME CHOOSE THE STONE AND HELD IT TILL THE WORK WAS DONE. I WAS COMPLETELY SATISFIED WITH THEIR WORK. I FOUND THIS COMPANY TO BE MOST HELPFUL IN UNDERSTANDING GRANITE, INSTALLATION AND PURCHASE PROCESS. MARK WAS VERY INFORMATIVE AND HELPFUL. THE PRICING WAS BETTER THAN OTHER SUPPLIERS I LOOKED AT. HE SPENT AS MUCH TIME AS WE NEEDED TO UNDERSTAND THE PRODUCT WE WERE BUYING."

"Good for the price. They were much cheaper than other places I looked at. However, they definitely were not very professional. They promised to seal the countertops thoroughly after installing them, and I don't believe they sealed them at all."

"Chris and Brian Davey do outstanding work. They tore out my old backsplash and installed a new one. I needed a bit of creative input with the tiles I'd already selected and they helped me come up with a beautiful solution. Chris especially is a real neat freak and made sure everything was clean and tidy at the end of each work day. They are both SUPER pet friendly and it took no time for my dog to discover Chris often carries dog treats. They are friendly, outgoing, hard-working, and the finished installation is awesome!"

"Let me just start by saying that in today's day and age, quality customer service is a lost artform, and Hamilton Parker (HP) exhibited an amazing 'above and beyond' culture that absolutely impressed. <br /> My wife and I were looking to do a fairly substantial master bathroom remodel, as we had some minor water damage from the previous owner, and wanted to spruce up the generic construction-grade room. We visited a couple general hardware stores, one specialty tile shop, and had some bathroom remodel companies come visit all before our first visit to Hamilton Parker. Learning about tiles, design options, and all the intricacies as a complete novice is really overwhelming! This was the first touch point where Hamilton Parker shined above the competition. <br /> Whereas other companies were clearly geared towards just selling or providing the materials, HP gave us what felt like a design consultant when we entered the showroom. We showed her pictures and ideas of what we were thinking and she made us feel completely comfortable with all the terminology and all of the options, even suggesting some great design concepts we'd never thought of - what became our final floor tiles were her idea. This input was so helpful and reassuring, it was a simple service that then made us feel good about buying from Hamilton Parker. They gave us a ton of samples to cart around for a couple weeks, and when we came back with more solidified ideas, we worked with two additional associates (none of whom are on commission) who also clearly knew what they were talking about, and guided us through the purchase with all the right accessories (grout, sealer, enhancer, etc.). They even stayed a bit after the showroom closed to answer all our questions, and communicated directly with our contractor to get exact measurements and numbers for the final order. We even had to do some custom tile cuts and additional items after the initial order, and they just took care of it so we didn't have to worry about a thing. <br /> What happened next was even more impressive. We had a 'feature wall' that contained some slate tile pieces, which looked fantastic, but unfortunately after the first exposure to water, one of the tiny pieces seemed to have an iron deposit in it that leaked down the wall, staining all the grout and tiles below. I called HP to see if this was normal, and while it was incredibly rare (they'd only heard of it happening once before) and required some rework to the tiles and grout, they didn't skip a beat in offering to provide additional materials and input for free. They even delivered the replacement supplies directly to our door, and called to follow-up multiple times to make sure everything was okay. While this was a frustrating occurance, the 'above and beyond' nature to simply make things right, even though it wasn't necessarily anyone's fault (just a risk of using natural stone), was truly impressive. To top it all off, HP even offered to cover the costs of our contractor's repair work, which I thought was amazing and certainly beyond anything I would expect. I must specifically thank Tanya Krinks for all her assistance in this matter. <br /> Overall, our new bathroom looks incredible, and the service of Hamilton Parker to make that a reality played a major part. Pricing was competitive versus other stores, given many materials are 'higher end' than your generic hardware store, and the selection and options there are incredible. We would absolutely do business with HP again and will be referring all of our friends who are impressed with the new bathroom their way. <br /> Thanks Hamilton Parker!! <br /> - Andrew <br /> <br /> <br />"

"Great service. Ray was very responsive and professional. He even gave us advice on dealing with a problem we were having with our countertops even though he was just there to work on the floor. The repair looks very good; they matched the color of the grout very well."