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"Cost effective, timely, did a good job, and no problems."

"Went very well. Dug in, established stronger foundation, covered, and laid seed down. Spot is very strong now."

"It took some time for Mike to actually work on my Driveway and Patio. This was NO fault of his as neither of us knew the City of New Hope wouldn't allow heavy vehicles on their side streets until after April 15th. The heavy equipment needed were the rucks to remove the previous driveway and patio material. Throughout the entire process I was called numerous times if anything got in the way. The craftsmanship was superb and the price was very reasonable. Mikes team was very professional and responsive to any concerns I had. I have already asked for a few future projects to be bid with the intention of having those worked on either later in the year or next year. The speed, accuracy and detail they achieved was exactly what I was looking for. Great company to work with and Mike runs a tight ship."

"They delivered the products that we had agreed on. They came and gave an estimate to do our landscaping but no drawing or planning...just a final cost. It also took more than one day to typically get a return phone call.
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Custom concrete designs is committed to providing our customers with quality and affordable patios,driveways and sidewalks.Let our team come in and transform your dreams and ideas into a reality!

"On one hand it is difficult to know how to evaluate the service we received from Service Master. We have never hired a cleaning company before, and what we needed was a very deep clean of our house prior to listing it for sale. If the results were undeniably spectacular, then it would be easy an easy evaluation. The house looked so much better after the painting and cleaning - night and day. However, the painters left some streaks of paint on the wood floors and neither they, nor Service Master, were able to clean them up, even though they both said they would. Moreover, citing the paint on the floor, Service Master came back to us after a day of cleaning saying they needed more time for an additional charge of $600. 
We were in sort of a vulnerable position: they weren't done with their work and we were days away from getting our house listed. So we felt like we had no choice but to agree.
We already thought they were expensive, and this just added to our feeling that maybe we were being taken advantage of. Unfortunately, our situation made us vulnerable in this way. We were in a hurry and busy with not only our jobs but getting the house ready for sale. So we only got one estimate for cleaning the house, and used Service Master because they were the only company who could meet our deadline (our agent told us about Service Master, and the top companies we called from Angie's List were not able to meet our schedule.)
Overall, the house did look great after their cleaning and, as a postlude, it sold in one day on MLS, so there was a bright end after all. We just have this nagging feeling that we paid a lot more than we should have, and we didn't like having to agree to pay more in the middle of the work."

"They are excellent. I have never had any dissapointment at all. They are very clean and professional. All around a good experience."

"I just wanted to let you know how happy I am with my beautiful retaining wall. The whole experience with Genadek Landscaping and Excavating Inc. was enjoyable. From scheduling thru completion, not only was I treated with respect but so was my house, grounds and neighborhood. Thru the whole process I was treated with courtesy by Stan and his crew. When I told Stan my vision, he found the blocks I had envisioned (other companies told me what they would use and it wasn't what I wanted), when I changed the design a little, asked all kinds of questions and wanted an extra layer of block put on, everyone went with the flow. It felt like there was nothing else that mattered besides making my job and my needs top priority. I really appreciated the men keeping the area clean and I got a kick out of hearing "a clean work site is a happy work site". The wall not only looks great but having seen the accuracy, care and professionalism with which it was built, I'm sure it will last for decades. Not only would I highly recommend Stan and his crew, but so would several of my neighbors who appreiciated their workmanship, courtesy, and professionalism. I should mention that Stan's estimate was competitive and I appreciated knowing up front what any changes would cost.

2 years later and I'm still thrilled with the look and workmanship."

"Very well Is they jacked up the double garage removed the old slab and pored a new one. Very nice work, on time, quality work."

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My new garage/shed was finished approximately one year after I signed the contract with Heinen.  He did a good job of designing the garage (in his head; no drawings) in a way that was economical and works.  Greg Heinen is very personable and generally easy to talk to.  We talked over options and worked through questions and decided on a final design.  My dissatisfaction mostly arises from the length of time it took to finish the work and the difficulty I had in knowing what was going on with the construction schedule. 

Problems started (at least in part) due to heavy rains in June of 2014, which seemed to get everything delayed for months.  I also now (in hindsight) think that because Greg is a relatively small general contractor who works with a number of subcontractors, the delays were due to the availability of many of his subs.  The original start date was to be June of 2014, then pushed back to late July, and then he couldn't give me a date and stopped communicating with me. A crew finally came to demolish the existing garage in late September.  The general pattern was that Greg would tell me when crews would be out, more often than not the crew would not show up on that day, and I would get a series of promised start dates that also did not happen.  Construction continued sporadically in this manner through October and November, and in December I had a garage that was usable (although without electricity except via extension cord).  This spring they finished up with a new driveway (the first was incorrectly put in) and the electrical hook-up.  Some of what I wanted for the garage/shed did not occur and I had to decide whether it was more important to get the garage done or to get it done in accordance with the contract.  Because it was so late in the year, I generally decided on getting things done.  The item that I am most unhappy with is the eave depth. They were supposed to be 18" but wound up being only 12".  Since the roof trusses. were brought onsite pre-constructed, I didn't realize the depth was off until they and the walls were up  so I could measure.  By that time it was late October or November and I needed a garage for the winter.

In general, my experience with the subs is that a few of them showed up when they were supposed to and worked full days, but more of them seemed to show up about 10 a.m. and leave about 3 p.m.  One crew of two showed up at 10 and I saw one of the guys standing around for two hours.  He said they had thought nails would be there, but the right kind of nails weren't there, so the other guy had to get them.  So, it took this guy 2 hours to get the nails (!) and then they left at 3.  On the other hand, the crews that did the framing and put in the second driveway did an excellent job, and the garage and shed function well.  I wonder if part of the problem is that Greg trusts his subs and some of them take advantage of that. Greg seldom came out to see how things were going and seemed to just ask the subs what was going on and simply take their word for it.

In summary, I got the garage and shed we discussed (with the exception of a few items which Greg readily removed from the final cost) and am happy with how it works.  The process of getting the garage, however, is not one I'd like to go through again.

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