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"Everything went smoothly."

"I highly recommend Fence and Deck Depot for anyone looking to undertake a deck project. In 2022, I made the mistake of cutting corners by opting for a cheaper option with a big box retailer, and it ended up being a disaster with a failed deck by the city and a settlement that took nine months. Luckily, Fence & Deck Depot came to my rescue and provided top-notch service and materials. The Deck: The crew of two took one week to finish. One aspect that truly stood out was the level of craftsmanship displayed by the team. They paid meticulous attention to detail, ensuring every composite panel was perfectly straight. Even the parts of the deck that no one would typically see, like the lumber pillars underneath the deck, were painted to blend in. Before leaving the project, they hosed down the deck and removed any debris. The commitment to excellence and a high level of integrity sets them apart. Experience: From start to finish, the professionalism of the Fence & Deck Depot team was exceptional. They consistently maintained clear communication at every step of the process, ensuring a smooth and stress-free experience. What truly sets them apart is their willingness to go above and beyond. Initially, we had our deck installed by a big box retailer to save costs. Unfortunately, the deck failed multiple city inspections, requiring its complete removal. Fortunately, the Fence & Deck Depot team stepped in, offering guidance and answering our questions as we navigated a settlement with the original installer. What's remarkable is that they were incredibly responsive, addressing numerous emails and phone calls even though we had yet to officially become their clients by signing a contract or providing a down payment. Their support was entirely in good faith, and we greatly appreciate their dedication to helping us through our difficult situation."

"Yes, they did everything I requested them to do, they even worked with me on the price"

"We contracted with Alpha to install 2 sets of fences on 2 new homes we had built in the city and did not have a favorable experience with the company. We ordered non-dog eared planks for the fence and on the day of the install they only had dog eared and said it could be a while before they could get the right materials.... They were already late and behind schedule because they had put up fence without the inspector viewing the holes that were dug for the posts -- they had to tear down a newly constructed portion of the fence, re-dig holes, and wait for the inspector to see it. This added weeks to our project and we had to settle for materials we did not want. Our general contractor asked them to make it right some way and nothing was offered or done -- we paid the original price of the project. The finished fence is nice, but it is not what we ordered and they cost us money on our project because of all the delays."