Get matched with top stone restoration & polishing pros in Marydel, MD

"Had them install kitchen countertops. The person who was supposed to come to do the measurements was running late and I needed to push them to even show up the day they were scheduled. Note that they were one of three contractors working on the kitchen, so a delay would have a domino effect. He then did the measurements wrong, resulting in them installing too large a countertop for the space, despite the fact that we were clear from the start as to the size we wanted. When the removed the incorrect countertop to cut it down, they damaged a brand new cabinet. They then proceeded to cut the countertop too small. At this point, simply to keep the project moving, we gave up and went with the too-small countertop they installed."

"I remodeled my kitchen several years ago and was lucky enough to contract with In Home Stone.  All around outstanding experience.  Charlie has great ideas and is so knowledgeable and easy to work with.  I am building a new house and, of course, did not think of using any other company.  Their communication is great, installers are amazing, and prices competitive.  I highly recommend them without reservation. <br />"

"We had an issue with the delivery of the wrong stone. Communication errors on both parts"

"Excellent company to work with. They did a beautiful work and would totally recommend them to anyone who needs any natural stone restoration work done. Thank you Washington Marble Polishing!"

"very well and their product high quality!"

"I received estimates from three different companies, United Granite being one of the three. I was told to come to the warehouse to look at slabs for more approximate pricing. When my husband and I arrived, we were handed a clip board and paper and were directed to the showroom to look at slabs. We were instructed to write down the name and stone type, in order to get pricing. The process was very independent and no one walked through the showroom/warehouse with you to answer possible questions. We obtained about 4-5 quotes on different stones and were also told that a sink could be installed, but we would have to purchase a faucet separately, as they did not install faucets. In addition, we felt like random fees were tacked on for every little thing, down to even using a credit card - there was a fee for that!! We obtained quotes on almost identical, but more highly rated exotic stones from a competitor. The prices were significantly cheaper at the competitor, which was shocking. In addition, the prices included a higher quality stone, a sink and faucet and installation and removal of old counters/materials. Wanting to stay local, we went back to United and gave them the competitor quotes and indicated that the prices were for a more exotic level of stone, which appeared quite similar to one of the slabs United was offering, which we were interested in. I explained that the competitor offered to include a faucet as well, which had a Lifetime warranty. Suddenly, I was told United Granite could provide the same faucet and warranty. I was confused as to why this was not orignially provided in my quote or as an option. United offered to waive the credit card fee, but they explained they would have to get back to me in a day, regarding price matching the stone with the competitor. Also, since my mother used them for her entire kitchen remodel, for new counters, they said they would be more willing to work with us on price. The representative at United was well aware of the competitors level of competitive pricing and was quite nonchalant when telling me that they would be willing to lose me as a customer to this company, as they sometimes do lose customers to this company. My husband and I didn't like this business mentality and waited to get a response on whether they would match the price. We waited 2 days, when we were told it would take one day, and then decided to go with the competitor. Over a week later, United finally sent me an email saying they would not match the price and good luck with which ever company we choose. I'm glad we went with the competitor, as we had a better overall experience and the customer service was stellar and thorough. We received price quotes directly from the owner, who was a real pleasure to discuss questions and options with, during the intiial stages."

"Everything went perfectly. Al Cleaver came out, with a good knowledge of what color our existing floor is, and provided us several alternatives/choices that would match. We had seen three previous flooring stores, and somehow nothing seemed to work out. We put down our deposit, and arranged for the wood to be delivered and acclimated in our home prior to installation. Every appointment was kept, on time, and communication was excellent. They did a superior job installing and within the timeframe we were told. Any mess was kept to a minimum, and cleaned up. Highly recommend this company. I have recommended this company to my neighbor and realtor."

"It was a good experience. I had gone to Colonial Marble and Granite first and was extremely unhappy with the customer service there. So I decided to try Top Granite 2, since it was also very near where I lived. I went on a Saturday and Bao explained how their pricing works and then let me walk around looking at everything. I found a granite I liked and decided to purchase. Bao sent his employees to my house within two hours to do the template measuring. The men were 20-30 minutes late, which was the only negative through the experience, as they did not call to tell me they would be later than the agreed time. When I called to see what was up, Bao just said they needed to eat lunch. If that were the case then he shouldn't have told me to expect them for 12:30. Once they got there, however, it went fine and they did the measurements and left very quickly. A week or so later I had the counters installed. It took them awhile to install them, and one of the installers was outside on his phone for a really long time, leaving the other guy to work by himself. I don't know if that is why it took so long, or if this is just how long it usually takes to install granite counters, since I had never had them before. They did not have to remove any old counters or anything, as I had already done that. The counters were the correct measurements and they laid them levelly and very nicely. There was a seam needed, which they connected very well, you can't see it unless you look for it. I was not impressed with the quality of the caulking that they did where the counters met the wall, it was, in my opinion, a messy caulk job. But I am admittedly a perfectionist with that kind of thing, so I just went and redid it myself later. All in all I was happier with the customer service at Top Granite than I was with the other company in my area. I think the granite looks awesome and the measurements were all exactly right so it looks well installed. I found the communication to be lacking, as I did not think Bao really explained things clearly, however I did find him to be very accommodating of my needs. He really was flexible with changing the date of the install when I hit a snag that slowed me up on removing the old counters in time for the original install date. He also was able to fit me in on the next date I chose, which was pretty last minute choice on my part. So overall I was happy with the service. Top Granite is very much a "no frills" kind of company, but they got the job done and didn't give me the run around and the double talk and false promises on prices that the other company I went to gave me. I would use Top Granite again."

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."

"Thanks gang!!! Having a husband with a Trumatic brain injury that thinks he can still do everything causes problems that makes a small project into something bigger sometimes. We decided to use Anthony since he’s a locally owned small business. He was quick to respond, very well priced, and very efficient. My favorite part, is that he was patient and actually worked with my husband and showing him how to tackle the project. Such a blessing to have someone with that much patience to show somebody with a Trumatic brain injury how to problem solve and complete the project. Keep Anthony’s number! He’s one of the good guys."