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"Here's a more refined, less repetitive version that maintains the same level of frustration and negativity: WARNING: Read Before Hiring Xtreme Air Services If you're considering Xtreme Air Services, take a moment to read this--there's a treat at the end. Surprise, surprise... yet another negative review. Let's start with Eddy O., the so-called "General Manager." Our Experience Eddy made it clear that Xtreme Air Services "wouldn't be able to help us" if we posted negative reviews about their incompetence, despite the fact that they improperly installed our unit, left us with a potential fire hazard, and disabled one of our heat coils (without our consent). Screenshot attached. After leaving us with a heater that doesn't function properly in winter, their solution? Pay thousands more if we want them to "help." Comical. So, in order to get the service we already paid for, we have to stay quiet? Oops. A Few Key Points: 1. Threatening not to help the customer with an issue you created? That's just ignorant. Zero integrity. 2. Why would we pay more to an unprofessional company that sends unqualified, non-bonded, non-insured workers to botch an installation? Rude, unaccountable, and incompetent from top to bottom. 3. This experience makes spending our money elsewhere EASY. The CEO is an imbecile. We paid over $12K for a unit that now operates on half power because the breaker they installed can't handle it. A professional company would've caught this--Xtreme Air Services didn't. Even their own seventh technician admitted, within seconds, that it was installed incorrectly. Still not convinced? Let's Talk Fire Hazards Both the Xtreme Air Services technician AND a third-party electrician confirmed our system was a fire hazard. Eddy (who is not a licensed electrician) claimed it wasn't because "that's why the breaker trips." That's not how fire hazards work, Eddy. This system was installed in the summer. Clearly, not one of the seven techs they sent even tested the heating function beyond a few moments. Fast forward to winter--our heater trips the breaker after 5-10 minutes, sometimes running inconsistently (aka, a fire hazard). Xtreme Air's Response? * No accountability. * No apology. * Just more incompetence from "General Manager" Eddy, a pompous clown who lacks both professionalism and basic customer service skills. Instead of addressing their negligence, he condescended, interrupted, and dismissed legitimate concerns. He even had the audacity to tell me we "don't have that many cold days in Texas." What does that have to do with selling and installing a properly functioning heating system? The real kicker? Their own sales team KNEW this system wouldn't work. They either failed to test it or outright lied. Either way, we now have a fire hazard and an unusable heater unless we fork over an additional $2,500-$3,000. Xtreme Air Services is an unprofessional, dishonest company that cuts corners and are a JOKE professionally."

"Estimate and replacement process was great. Technicians arrived on time and were professional. Would definitely use again!"

"Excellent company! Honest and very accomodating for time and service!"

"Ishmael was super responsive and his team did an excellent job replacing our 20+ year old ductwork and blew in insulation after. They laid down canvas on the floors to keep it clean and they carried off the trash when they were done."

"Team Enoch, simply the best! They helped after hours, quoted us less than others, professional, incredible service! Such a quality company, I wish I knew about them sooner!"

"They did a great job. The owner came to the house and gave a great price. They came out the next day and got it done in one day. I would highly recommend them to anyone and I would hire them again."

"It was a great experience. It has iced the previous day, and seeing the unit is a heat pump. It was not working properly. I would ai glen our own technician. But, all those who worked on the unit were very professional. A sign of a well trained crew. I myself would definitely recommend their services to my friends and neighbors. Thank you."

"Cross Air came to repair some rodent damage to my AC unit. The team was very responsive on booking my appointment and arrived on time. Most competitive pricing I found, I can't recommend these guys enoneeds. I will be coming back for all my HVAC needs."

"Had a great experience! I highly recommend Legacy Air conditioning and Refrigeration. My contractor Mr. Don Norris, he was very knowledgeable and very helpful with all my questions regarding my situation . He gave me plenty of information and options about choosing the best HVAC system for my house and budget . The installers did a great job . So, if you’re looking to replace , repair or diagnose your HVAC system give them a call! Thank you Marlon Lopez "