Get matched with top tankless water heater repair pros in Melrose, MA

"Neo was excellent! My water heater went and a new one was installed by Neo and his team the next day. They were very professional, communicated instantly, and did a fantastic job. Will definitely use S.S Piping n Heat for all of my future plumbing and heating needs. Would recommend this company to anyone!"

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Spoke with Rob via phone, and scheduled a visit. Rob appeared 10 mins early, and telephoned prior. Quickly identified an issue with the automatic water feed not being fed, vs recommending replacement of a working part. Replaced sight glass and flushed system. Replaced the entire water gauge system on secondary system. Cost was reasonable, work performed proficient, parts used seemingly high quality. Rob is very sociable and able to hold a conversation whilst performing work as well. Would highly recommend."

"I initially hired them to fix frozen pipes and a broken water meter. They responded quickly to my call even though it was right after a blizzard. They also diagnosed that I had considerably high pressure, 110 in the house and adjusted that accordingly. I also chose to have them install a small heating system in the space under my house to help reduce problems with future pipe freezes. I have an unusual situation where my house is elevated because I am in a flood zone which makes the lower pipes more prone to freezing. They got the entire system and plumbing work done in a single day and now the underside of my house is much warmer and hopefully this will prevent future pipe freezes and bursts."

"Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we had to replace when Steven was able to determine that it just needed a quick repair. He was professional and so pleasant. English is not our first language but he was so patient with us. Highly recommend!"

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Pete did an excellent job on our annual clean and check up for our mini-split ductless system."

"I had an incredible experience. My water heater was leaking and ready to let go. Brian had contacted me. He set up an appointment the next morning. The two gentleman ( plumbers ) came in. Removed the old water heater. Installed the New water heater. And updated the vent piping because it was old and out of code. They did a wonderful job. And I cannot speak highly enough of them , the speedy work and their professionalism. I now have a new plumber for all my plumbing needs. Thank you."

"John “Johnny Rocket” & his associate did an amazing job servicing my home in Winchester. From the moment they walked through the door, they exuded a friendly, knowledgeable and professional manner. They were quick to diagnose the issue in my heating system & worked efficiently to fix the issue on the spot. The entire job was complete in under an hour. I needed a new thermostat & John installed one on the spot as well! I highly recommend hiring these two gentleman for any of your plumbing & heating needs. After the job was complete, they even took the time to talk my son & I about how they enjoyed helping residents in the local Winchester Community. (They are both former Winchester High School graduates.) I would give Johnny Rocket 10 stars ⭐️ if I could. Look No Further! -Emily (Long time Winchester Resident)"

"Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!"