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Roofing installation & roof repairers in Mercer Island
At Evergreen Home Exteriors we are all about our customers. Our philosophy is simple. We give customers the kind of experience we ourselves would want. Everything we have learned about customer service has been from our experience as customers and feedback from our customers over the past decades. We have developed a seamless communication system that allows our customers constant access to their project, no matter what phase of the process they are in. If you are tired of the mediocre service that has become the new normal, then give us a try! We will make you a customer for life!!
"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."
Josh T on November 2023
At Evergreen Home Exteriors we are all about our customers. Our philosophy is simple. We give customers the kind of experience we ourselves would want. Everything we have learned about customer service has been from our experience as customers and feedback from our customers over the past decades. We have developed a seamless communication system that allows our customers constant access to their project, no matter what phase of the process they are in. If you are tired of the mediocre service that has become the new normal, then give us a try! We will make you a customer for life!!
"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."
Josh T on November 2023
Please visit our website: www.abetterroofing.com. We are Family Owned & Operated and do not use sub contractors. What this means for you is that pride and integrity go into every job no matter how big or small. Attention is given to the smallest detail. We started roofing in 1983 and will treat your home as if it were our own. Additional phone numbers: North Seattle (206) 362-3278, Bellevue (425) 454-3036, Kirkland/Redmond (425) 827-7620, Sammamish (425) 836-1902, Bothell (425) 486-1570, South King County (206) 870-1661, and Kent/Auburn/Federal Way/Tacoma (253) 631-2065. Please visit our website to learn more about our company as well as the quality products & services we offer.
"excellent work - employees were quick and professional"
Jackie R on February 2022
Please visit our website: www.abetterroofing.com. We are Family Owned & Operated and do not use sub contractors. What this means for you is that pride and integrity go into every job no matter how big or small. Attention is given to the smallest detail. We started roofing in 1983 and will treat your home as if it were our own. Additional phone numbers: North Seattle (206) 362-3278, Bellevue (425) 454-3036, Kirkland/Redmond (425) 827-7620, Sammamish (425) 836-1902, Bothell (425) 486-1570, South King County (206) 870-1661, and Kent/Auburn/Federal Way/Tacoma (253) 631-2065. Please visit our website to learn more about our company as well as the quality products & services we offer.
"excellent work - employees were quick and professional"
Jackie R on February 2022
Quality Begins at Home. We are the premiere home improvement company, with service and products that will keep you happy for years to come. Our customers receive unmatched warranties and exclusive products. We offer exclusive roofing, siding and window systems that are manufactured in America and installed by factory-trained installers, delivering the best possible result every time. DaBella Baths is our exclusive bath division, specializing in tub and shower conversions, bathtub replacement, walk-in showers and walk-in tubs. If you want to work with a contractor who is passionate about service, committed to quality and determined to delight you, then DaBella is for you! We’re ready to turn your dreams into a beautiful reality.
"Mitch was very informative about the product and services offered. He worked with our budget and made every attempt to save us money."
Lance N on September 2023
Quality Begins at Home. We are the premiere home improvement company, with service and products that will keep you happy for years to come. Our customers receive unmatched warranties and exclusive products. We offer exclusive roofing, siding and window systems that are manufactured in America and installed by factory-trained installers, delivering the best possible result every time. DaBella Baths is our exclusive bath division, specializing in tub and shower conversions, bathtub replacement, walk-in showers and walk-in tubs. If you want to work with a contractor who is passionate about service, committed to quality and determined to delight you, then DaBella is for you! We’re ready to turn your dreams into a beautiful reality.
"Mitch was very informative about the product and services offered. He worked with our budget and made every attempt to save us money."
Lance N on September 2023
Pro Roofing is a family owned and operated King County, Snohomish County, Piercy County and Surrounding Areas business with unparalleled expertise. We are committed to setting the standards for safety and quality, while providing a positive experience for our customers, vendors and employees. At Pro Roofing we know that everything you love is under your roof. Our company and staff take this into consideration and treat every roof as if it were our own. We want our clientele to be secure in the fact that we value satisfied customers. At Pro Roofing, we educate all of our customers on the benefits of our roofing products and services. Our business depends on making sure you have a quality roof for years to come. Receive a free estimate today. Call us to schedule an appointment at (425) 814-7313
"Excellent experience, excellent roofing product. Highly recommend."
Richard Q on May 2024
Pro Roofing is a family owned and operated King County, Snohomish County, Piercy County and Surrounding Areas business with unparalleled expertise. We are committed to setting the standards for safety and quality, while providing a positive experience for our customers, vendors and employees. At Pro Roofing we know that everything you love is under your roof. Our company and staff take this into consideration and treat every roof as if it were our own. We want our clientele to be secure in the fact that we value satisfied customers. At Pro Roofing, we educate all of our customers on the benefits of our roofing products and services. Our business depends on making sure you have a quality roof for years to come. Receive a free estimate today. Call us to schedule an appointment at (425) 814-7313
"Excellent experience, excellent roofing product. Highly recommend."
Richard Q on May 2024
We are a family run full service roofing company serving the greater Puget Sound with pride and integrity. We have more than 12 years experience and we provide top quality roofing solutions year round. With an emphasis on organization, communication, and quality we offer the best roofing experience in the industry and back our work with the strongest warranty available. Call or message today for a free estimate. We return all inquiries within 24 hours.
"Absolutely amazing the employees were hard working respectful and left the site spotless each day. I would 1000% recommend them"
bobbie b on March 2025
We are a family run full service roofing company serving the greater Puget Sound with pride and integrity. We have more than 12 years experience and we provide top quality roofing solutions year round. With an emphasis on organization, communication, and quality we offer the best roofing experience in the industry and back our work with the strongest warranty available. Call or message today for a free estimate. We return all inquiries within 24 hours.
"Absolutely amazing the employees were hard working respectful and left the site spotless each day. I would 1000% recommend them"
bobbie b on March 2025
We are a veteran-owned company serving the local community with roofing and solar needs. Our owners met in the Marine corps and have worked together since 2007. Mike worked in roofing distrubution for years which put him working hand in hand with homeowners,roofing manufacturers, and other contractors. This has given us the unique perspective of seeing how good contactors do business, as well as the problems that come along with hiring bad contactors. Jon has worked in solar for many years and is the owner of one of the biggest independent solar companies on the west-coast. All of this together means that you will recieve the highest quality products and workmanship with a hometown feelthat can't be rivaled. Our research shows that your roof may be in need of a replacement. According to data found online, homes in this area that werev built, or re-roofed 15-20 years agomay need to be replaced before the weather damages any other parts of your home. Our knowlege of the industry has given us a unique perspective and has allowed us to help many homeowners just like you. We are offering some amazing summer deals right now! Be sure to let us know if you served in our military and take advantage of our huge veteran discounts! Call us today!
We are a veteran-owned company serving the local community with roofing and solar needs. Our owners met in the Marine corps and have worked together since 2007. Mike worked in roofing distrubution for years which put him working hand in hand with homeowners,roofing manufacturers, and other contractors. This has given us the unique perspective of seeing how good contactors do business, as well as the problems that come along with hiring bad contactors. Jon has worked in solar for many years and is the owner of one of the biggest independent solar companies on the west-coast. All of this together means that you will recieve the highest quality products and workmanship with a hometown feelthat can't be rivaled. Our research shows that your roof may be in need of a replacement. According to data found online, homes in this area that werev built, or re-roofed 15-20 years agomay need to be replaced before the weather damages any other parts of your home. Our knowlege of the industry has given us a unique perspective and has allowed us to help many homeowners just like you. We are offering some amazing summer deals right now! Be sure to let us know if you served in our military and take advantage of our huge veteran discounts! Call us today!
Forever Roofing is a fully licensed and insured general contracting company, based in Sea-Tac, Washington. With many years of experience providing residential roofing services to King, Snohomish & Pierce counties, we offer the knowledge and experience to take on any size roofing project. Every project has a Construction Supervisor on-site, making certain that each project is completed as efficiently as possible. Financing is available; 0 down payment, 0 payment and 0% interest for 12 months on approved credit. Other financing options are also available. Additional DBA - Forever Roofing & Home Improvement LLC. Award Winning.
"Great job from start to finish. Prompt, on the spot estimate with a good price. Great team from Forever Roofing did a quality job replacing our old asphalt roof with new roofing. We were very impressed and highly recommend Sam and his team. They're practical, professional and good to work with. They know what they're doing and get it done right the first time."
Nancy Ann S on July 2023
Forever Roofing is a fully licensed and insured general contracting company, based in Sea-Tac, Washington. With many years of experience providing residential roofing services to King, Snohomish & Pierce counties, we offer the knowledge and experience to take on any size roofing project. Every project has a Construction Supervisor on-site, making certain that each project is completed as efficiently as possible. Financing is available; 0 down payment, 0 payment and 0% interest for 12 months on approved credit. Other financing options are also available. Additional DBA - Forever Roofing & Home Improvement LLC. Award Winning.
"Great job from start to finish. Prompt, on the spot estimate with a good price. Great team from Forever Roofing did a quality job replacing our old asphalt roof with new roofing. We were very impressed and highly recommend Sam and his team. They're practical, professional and good to work with. They know what they're doing and get it done right the first time."
Nancy Ann S on July 2023
Because your family deserves the best! Let us take care of you. We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today! State Licenses General Contractor #: BESTAAR781Q3 Memberships and Affiliations Allied Construction Industries Asphalt Roofing Manufacturers Association (ARMA) Cedar Shake and Shingle Bureau National Roofing Contractors Association (NRCA)
"Excellent experience with Oscar and his crew, start to finish."
Michelle H on March 2025
Because your family deserves the best! Let us take care of you. We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today! State Licenses General Contractor #: BESTAAR781Q3 Memberships and Affiliations Allied Construction Industries Asphalt Roofing Manufacturers Association (ARMA) Cedar Shake and Shingle Bureau National Roofing Contractors Association (NRCA)
"Excellent experience with Oscar and his crew, start to finish."
Michelle H on March 2025
Award-winning Guardian Roofing, Gutters & Insulation has been serving the Puget Sound region with quality top-of-home solutions for almost twenty years. From the first call to the final installation report to ongoing warranty protection, the family-owned and operated company has earned the trust of manufacturers, customers, and team members in the communities they serve.
"Guardian advertises a "Gentle Wash" roof cleaning/moss removal process. Nothing could be further from the truth. In reality, they use an industrial strength air compressor and hire inexperienced, poorly trained, incompetent non-English speaking employees to perform this work. The result: While under a three (3) year contract, Guardian has destroyed my GAF 50 year guaranteed roof by shredding and removing the protective granules down to the asphalt itself. The damage is so extensive and widespread, it cannot be repaired. My roof needs to be entirely replaced at a cost of ~ $35K to $40K for a like kind of material. Guardian has attempted to mitigate the damage by inserting a new thin starter row shingle to "Hide" (not replace) the damage shingles around the entire perimeter of my home. This is an unacceptable remedy. I am awaiting for Guardian's attorney to respond to my request for compensation. Complaints also filed with BBB and the C of C."
Dave D on April 2024
Award-winning Guardian Roofing, Gutters & Insulation has been serving the Puget Sound region with quality top-of-home solutions for almost twenty years. From the first call to the final installation report to ongoing warranty protection, the family-owned and operated company has earned the trust of manufacturers, customers, and team members in the communities they serve.
"Guardian advertises a "Gentle Wash" roof cleaning/moss removal process. Nothing could be further from the truth. In reality, they use an industrial strength air compressor and hire inexperienced, poorly trained, incompetent non-English speaking employees to perform this work. The result: While under a three (3) year contract, Guardian has destroyed my GAF 50 year guaranteed roof by shredding and removing the protective granules down to the asphalt itself. The damage is so extensive and widespread, it cannot be repaired. My roof needs to be entirely replaced at a cost of ~ $35K to $40K for a like kind of material. Guardian has attempted to mitigate the damage by inserting a new thin starter row shingle to "Hide" (not replace) the damage shingles around the entire perimeter of my home. This is an unacceptable remedy. I am awaiting for Guardian's attorney to respond to my request for compensation. Complaints also filed with BBB and the C of C."
Dave D on April 2024
Valentine Roofing is a premier roofing and home improvement company serving homeowners throughout the Puget Sound area. Specializing in roof replacements, gutter installation, attic insulation, and exterior cleaning services, Valentine Roofing is dedicated to providing the highest quality of service. Our hallmark, the Valentine Experience, ensures seamless communication, meticulous cleanup, and a commitment to going the extra mile for our customers. Guided by our mission to serve and care for our neighbors, we uphold values of professionalism, positivity, sincerity, and a relentless commitment to excellence. Recognized for our outstanding service, we are proud to have been named The Best Roofing Company in the PNW - the People's Choice Awards.
"Awesome. We needed some information about our roof. We had previously been told that it needed replacing. Chuck came out and gave us an honest description of what our roof needed and it was NOT as we had been told before. I so appreciated his candor—he easily could have tried to sell us a new roof, instead he showed true integrity and trustworthiness. Thank you, Chuck! We have found our new roofing company for all of our future roofing needs!!"
Louise G on May 2024
Valentine Roofing is a premier roofing and home improvement company serving homeowners throughout the Puget Sound area. Specializing in roof replacements, gutter installation, attic insulation, and exterior cleaning services, Valentine Roofing is dedicated to providing the highest quality of service. Our hallmark, the Valentine Experience, ensures seamless communication, meticulous cleanup, and a commitment to going the extra mile for our customers. Guided by our mission to serve and care for our neighbors, we uphold values of professionalism, positivity, sincerity, and a relentless commitment to excellence. Recognized for our outstanding service, we are proud to have been named The Best Roofing Company in the PNW - the People's Choice Awards.
"Awesome. We needed some information about our roof. We had previously been told that it needed replacing. Chuck came out and gave us an honest description of what our roof needed and it was NOT as we had been told before. I so appreciated his candor—he easily could have tried to sell us a new roof, instead he showed true integrity and trustworthiness. Thank you, Chuck! We have found our new roofing company for all of our future roofing needs!!"
Louise G on May 2024
FAQs for roofing installation & roof repair projects in Mercer Island, WA
To determine the number of trusses you need, measure the full length of the roof ridge, convert that length to inches, and divide by 24 (the standard on-center spacing). Always round up to give the structure full support and add a few extras for overhangs or complex rooflines. This approach keeps your roof strong and code-compliant.
Start by measuring the span—the full width of the roof’s underside—then note the pitch, or how many inches the roof rises for every 12-inch run. Accurate span and pitch numbers help your supplier size each truss correctly, saving lumber and ensuring the roof performs as it should. Your roofing pro will be able to provide accurate measurements for you.
A three-person crew with the right lifting equipment can set a full set of trusses in a single day. Complex roof shapes or limited crane access can stretch that timeline, so talk with your roofer about the schedule and whether you’ll need to stay elsewhere during installation. Careful planning keeps the job safe and on target.
Trusses are prefabricated off-site, arrive ready to lift into place, and install faster and more consistently than site-built rafters. Rafters are custom-cut on-site by skilled carpenters, so they take longer and cost more in labor. Knowing the trade-offs—speed and uniformity versus on-site customization—helps you pick the best framing method for your roof.
If you’re not a licensed roofer, hire a pro. Installing trusses requires heavy equipment, safety gear, and code knowledge that most DIYers lack. While doing it yourself might trim labor costs, one mis-set truss can lead to expensive repairs or voided warranties. A certified contractor installs trusses quickly, follows code, and protects your home’s value.
- Traditional Tile Roofing - Install or Replace
- Flat, Foam, or Single Ply Roofing - Install or Replace
- Natural Slate Roofing - Install or Replace
- Metal Roofing - Install or Replace
- Asphalt Shingle Roofing - Install or Replace
- Wood Shake or Composite Roofing - Repair
- Heating Cable for Roof - Install
- Natural Slate Roofing - Repair
- Sealant for Roof - Apply
- Wood Shake or Composite Roofing - Install or Replace
- Flat, Foam or Single Ply Roofing - Repair
- Traditional Tile Roofing - Repair
- Asphalt Shingle Roofing - Repair
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