Get matched with top sump pump or interior foundation drains installers in Merrifield, VA

"This is the second time I've hired DB's Plumbing & Drain and I continue to be very happy with them. This time, there were two problems: A main sump pump that had died and a backup sump pump I had connected with flexible tubing which began springing pinhole leaks within months and spraying water all over the room. DB's swapped the dead pump with a spare I had on-hand and reattached the backup pump to the outflow pipe with standard PVC piping. They also joined both pumps to the main pump's larger outflow pipe with a Y-junction which should improve the backup's rate of flow. While they were at it, they replaced the check valves and disposed of a lot of rusty nails and junk that had been swept into the sump pit over the years. All told it only took 2 hours and now everything is quieter, no water spraying around and I have peace of mind that the place isn't going to flood in the next winter storm."

"They did the work the way I wanted (fix and waterproof from the outside, not sump pumps in the inside} and warrantied the work for 20x longer than the others."

"The installer had some problems reading the order, but did reapply after checking with the manager."

"Professional and quality work. Great communication from team, (Steve, Tryone, Deownte, Daniel, and John). Work started and completed on time. Would recommend to anyone for basement waterproofing/sump pump installation. Thanks JES."

"Great experience. Price was reasonable, not the cheapest, but I am happy with the work. When I need plumbing work done again, I will most likely call them first."

"I am currently overseas and have tenants residing at my property, who noted plumbing and possibly Sump Pump issues...I figured that probably the Sump Pump was on its last leg. Since I used FH Furr for A/C and heating service in the past, I decided to use them--based on great Angie's List ratings and reviews. Upon contacting F H Furr, the young man who answered the phone, Tony, just kept rambling on about great deals and special offers...I felt that I was dealing with a used-car salesman in a lemon lot. I kept telling him to stop "selling" me on things I don't need. I kept reiterating to him: please dispatch a technician out to my house so he/she can assess the plumbing situation, and provide me a written estimate. The Technician, Jimmy Bevens, was very responsive in terms of returning my phone calls, answering all my questions and giving me his professional advice and assessment. He was very prompt in terms of coordinating with my tenants and property managers to gain access to the house, and servicing my plumbing issue. After receiving the estimate for the purchase and installation of a new Sump Pump, I gave the green light for Mr. Bevens to install a new Sump Pump. I wrote an email to Tony and the F H Furr Customer Service email where I specifically stated that I need F H Furr to provide me with an itemized estimate & receipt outlining the specific type of Sump Pump (I clearly noted in my email the exact make & model...I also asked for the serial number of the Sump Pump just in case their is ever a factory recall, etc). Mr. Bevens installed the Sump Pump, but F H Furr failed to provide me with the make, model and serial number, as requested in my email to Tony. I called back and got Tony on the phone. He was extremely aloof and non-apologetic...almost arrogant and just told me to "leave a message with the Customer Relations." I left a voicemail with their Customer Relations, where I requested a call back--I never received it. Long story short, Mr. Bevens was great, but F H Furr Customer Service and their "slick talking" sales personnel are completely unprofessional. If you're looking for professional and responsive, then F H Furr should not be on the top of your list of companies. I recommend that they think twice about overselling folks on items or services they don't really need, and focus on paying attention to detail when customers specifically ask for a simple itemized inventory. Again, the technician was great, but their Customer Relations department needs to reassess how they treat customers. In all fairness, a few days after the installation of the Sump Pump, my tenants heard noise from the Sump Pump and called the company. The same Technician, Jimmy, came back to house and fixed the issue--since it was under a 3-year warranty for all parts and labor. The Technician receives an above-average grade, but their Customer Relations Dept needs improvement...I would be hard-pressed to use F H Furr again."

"Darren, the Salesman, was extremely knowledgeable and helpful. Very low pressure sale tactics, but laid out all of the options for you. The crew came and finished installing a new heat pump and heat exchanger in a half day and then another individual returned the next day to install a new water heater. Great communication and attention to detail every step of the way! Would highly recommend!"

"Mr. Frank and his crew were friendly and professional. He was available immediately to troubleshoot and ready to start when convenient for us, which was immediately. He was hired to replace sewer pumps and was done in a day. I will hire them again when I have plumbing issues."

"I donâ t know where to start. Andy Clark and Bruce Crane along with four other guys came to my home for a septic pipe that broke underground. Those guys went above and beyond. I donâ t believe any other guys or company would have did this job for the price they gave us. Thank you so much for your professionalism and knowledge. It had to be over one hundred years of experience in the ground working in my backyard. They fixed a major backup messy nasty issue and I just canâ t thank them enough. For ALL my plumbing needs John C Flood is the best. Thanks fellas!"

"They were able to advise that I did not have a basement water problem and instead diagnosed condensation for which they suggested a simple solution. They did not charge"