Get matched with top sump pump repair or replacers in Middlesex, NC

"My first impression of Thermo Direct was very favorable for the following reasons: (1) the timely response (within minutes) to my online request to Duke Energy for a referral (the scheduler [Loretta?] is an interesting lady [personality] who obviously knows her job and gave me confidence that she would take good care of me (Thanks!), (2) the same day appointment for a diagnostic visit (and what I assumed would be a repair on the same day or the next day), and (3) the photos shown to me and emailed to me today by the very courteous, polite, very competent, and trustworthy Service Technician, Corey Woodward. What I did not realize was that parts had to be ordered and received and that a future appointment for repairs would be needed before my downstairs, that was totally without heat for more than a week, could be safe and functional for me, an elderly person. However, Corey Woodward and Anita, the scheduler, restored my confidence in and respect for Thermo Direct by their prompt, courteous , and apologetic responses to my need for emergency repairs today (the Friday following my first contact with this company). Those two employees saved that company from a negative review from me. Thank you. I am grateful and now warm. (smile) By the way, the photos submitted via email to me gave me my first view of my attic after I purchased my house in August 2007. Wow! Thanks for that photo, Corey Woodward. Thank you, Corey Woodward and Anita, also for letting me lecture both of you about communicating better with me and other customers about the unavoidable wait for parts and future repairs. You're the man! You're the woman! (I hate slang, but that one fits both of you.) God bless you and your company, Thermo Direct. Amen."

"I have rain water undermining the driveway near my attached garage. I reasoned that pumping a supporting substance would not only fill in the "undermined soil", the substance forced in under pressure would also support the concrete driveway. The inspector informed me that my theory would not work and that what I needed was pea gravel inserted into the hole created by the drainage. He seemed quite competent and I accepted his assessment. It was refreshing to have a candid answer rather than "we can do it" even though the attempt would not have solved my issue"

"Replacing old copper pipe with flex lines and valves on hot/cold water connection."

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"The serviceman came to my home and let me know that he had come to repair my heat pump.  He then went to work and finish in about 45 minutes.  When he finished, he came back to the door and explained the problem, the work he had done, and that it was fixed and I should have no more problems."

"We had a major drainage issue with water from adjacent retaining wall leaving back yard a soggy mess - inches of wet mud. I was highly impressed with Nick and his team from the very start. He promptly showed up for his estimate the day after I called and walked me through the issues he identified and offered a range of solutions. I had a detailed quote in my inbox by the end of day. He fit the job in earlier than originally promised and the results were immediately noticeable - done in one day! I had a few follow up issues and Nick proactively reached out to me and was always accessible by text or phone. In an environment where it's hard to get contractors to show up or call back, Drain Designs was a breath of fresh air. Super professional, quality work and people at a fair price - what more could you ask for? HIGHLY recommend!"

"Came all the way from Oxford on ONE call and did what he said he would <br /> <br /> do.  This place is a real plumbing outfit that will handle your problems <br /> <br /> in a timely manner and very professional and will complete the job.  I <br /> <br /> went through two other plumbers that couldn't fix what these guys fixed <br /> <br /> in a couple of hours.  Very pleased with the work and I am going to have <br /> <br /> them complete a couple of more jobs in the future for me.  If you need <br /> <br /> a real plumber and a class act, these are THE ones to call."

"Excellent. Our crawl space previously had standing water in it much of the year but is now clean and dry and has been for 2 years. Regional Waterproofing was very professional, doing the job quickly and effectively, and came out a couple of times to do some followup tweaking of the setup. We are thrilled with the results and would definitely recommend this service for others with a damp crawl space.  <br />"

"The service was great! Stuart recommended a new treatment media that improved an already very good water quality. Water quality is now excellent! It is always a pleasure to do business with a knowledgeable, professional company."

"We lost our water late on Saturday afternoon, so for the remainder of the weekend we used bottle water for drinking and cooking and water we keep for flushing for situations such as this. I called Ferguson's at 8AM on Monday and was told they could come by in a little while. David and Eddie arrived 45 minutes later, diagnosed the problems (burned out switch and broken bladder in tank) and advised the cost of repair. They went to work pulling out the old tank from the crawl space and replaced it and the switch. Beginning to end about 45 minutes. So from initial phone call to the resumption of flowing water--90 minutes. We couldn't be happier or more grateful to have running water. <br />"