Get matched with top doors (exterior) installers and replacers in Monticello, NY

"Jason & Dom were a pleasure to have install our door"

"Cory has done an enormous amount of work on my residence as well as my rental over the past three years. He has remodeled my kitchen and bathroom and made them more handicapped accessible for this senior citizen. I didn't need a plumber nor electrician as he was able to install and hook up all appliances himself. He has painted the entire downstairs and updated the lighting in both rooms, as well as the basement, breezeway and garage. Additionally he replaced my back deck, strengthening one corner so I was able to add a 350 gallon outdoor aquarium (installed by Gavin Gardens) Cory and his crew replaced my front deck and added a handicapped ramp. Cory also upgraded my outside lighting and installed security cameras. I have had a wonderful, trusting relationship with Cory and his crew. He has a wonderful sense of humor, listens carefully to what I want, and then makes suggestions based on his expertise. His workmanship is SOLID! I trust him completely!!"

"The young salesman they sent was very personable and knowledgeable about the products. We reviewed all our options and decided on a steel front entryway door. We were told someone would be out to measure and it would take about 2 months for the door to be customized and delivered. It was actually less than 1 month from the time of the order to full installation. The installer was excellent. He came out with 1 helper and the old door was removed and replaced within 1 1/2 hours. We are very happy with our new door and it fits nice and tight so there is no draft."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade, and will do our best to keep you as educated as we can, on your particular task or project. We look forward to earning your business!

Platinum Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 6 years of experience serving Brooklyn, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"It went well. They only replaced then rotten pieces of plywood and finished the project in a single day."

"Great,a year later i needed a door to be installed,gave them $180 down,had a Balance of about $4,000 to owe,ran in some serious broiler problems,$2,800 worth,couldn't get the door,I called them bout the $180,they said there was no refund,so I was out that money,my Windows cost me $13,000 dollors,it's disappointing they could refund my $180."

"INSTALLATION ....A+ Installers were great... on time, neat, thorough, accommodating. answered all my questions. They left the job clean and picked up all mess and debris. They even vacuumed inside and outside. I am NOT an authority on door installation, but I watched the whole operation and these guys seemed to know exactly what they were doing and left me a beautiful finished product. I can only hope that the quality of the door is as good as it looks and as good as the installers. Great job guys. PRODUCT (SLIDING VINYL PATIO DOOR) .... A+ Door looks and works great. So far so good. It's only been a few weeks, but there is absolutely no problem to date. I hope my delight with this door continues. Weather has been very mild. I intend to update this review once I see how it stands up to next New England winter. ADMINISTRATION & CLERICAL.... D- If the whole operation was like the installers, Castle would have gotten an A rating across the board. Unfortunately the clerical personnel are not on the same page with the facts or with each other. Ask six people the same question and you are likely to get twelve different answers. They lost my deposit, then they found it, then it was never lost, then it was never paid, then there was no record of any problem then there was no record of my order. (All these responses over the phone within the same day) On various calls within the same day I was told: -that the order for my door was never placed; -that my deposit was "misfiled because someone forgot to check a box"; -that my order had not been place, but that the rep I spoke to was going to personally walk the order over to production to get it expedited; -that my order HAD ALREADY been placed and my door should be ready within a week; -that my order WAS placed but would not be ready for at least two to three more weeks and then another week till installation; -that their computer system is "terrible" (I believe that); -that my door would not be ready till after the 20th of the month; -that my door would be ready by the 12th of the month.... and on and on. On the morning of installation, I was home waiting for the installers when my wife called me to say she had received a text on her phone stating that the installation was cancelled for that day (BTW, Castle was not supposed to use my wife's phone number at all.) While I was on hold with Castle waiting for an agent, I received a phone call (on my home phone) from a rep who said their mistake on the appointment date was a mistake and that the installers would indeed be here in a few hours. The entire back office is one HUGE foulup. They can't even get their mistakes straight. A new computer system and people who are properly trained to use it would probably make a big change for the better. SALES Their original "salesman" (from whom I did NOT order) was a tremendous disappointment. The guy who showed up pretended to know a lot more than he actually knew and basically said and promised anything that he thought would get me to buy. He tried several old time sales pressure tricks to no avail. He wasn't even good at them. Among other things, he promised additional discounts but only if I signed immediately. Before he left I asked him to leave a brochure that showed the door I was interested in, He refused. He said, "These booklets cost money and you're not putting any money in my pocket." Despite all of the problems, I would definitely recommend that you consider using Castle for your next patio door project. If and when I decide to replace my windows, Castle will be high on the list of contacts for the job. If all of their installers are as good as the ones I had, I would not hesitate to have them do more jobs for me."