Get matched with top fridge, freezer or ice maker repair or service pros in Montrose, AL

"My experience with Big Bill’s appliance repair was beyond my expectations. I don’t know of any other way to put it other than Angie was simply amazing!!!! After a horrible experience with a different local appliance repair company that left me high and dry with a totally disassembled dryer Angie came to the rescue! Within 30 minutes of arriving she had replaced the part, in my dryer was working perfectly! I highly recommend Big Bill’s appliance repair For all of your appliance repair needs! She has a customer for life with me!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

Over 30 years experience, reasonable rates with guaranteed service.

"He was fast and then inspected the rest of my roof. I was pleased"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

3 service techs and owner, invoice billing and 65.00 service call, $45.00 off bill if you identify yourself as angie's list customer

"This company came out to my home to repair my refrigerator. After the work was done, I was told the issue my compressor is not working. I paid the $95 service call and said thank you sir for coming out. I than called my warranty department so they came out and said well, your warranty is voided because its missing parts so I'm like huh! Well, that's because B&H Appliance took the part with them and my $95. Now they did come back and put it on and then they politely walked back out the door without even a sorry for our mistake or nothing. Now with all due respect I will NEVER recommend this company to anyone because of their inability to be transparent and lack of integrity"

Counter sales of all major appliance parts both Wholesale and Retail

"These guys are great. Very professional, knowledgeable, efficient, prompt and courteous. They made recommendations to make our system perform better and did a great job! I highly recommend them."