Get matched with top fridge, freezer or ice maker repair or service pros in Mount-Laguna, CA

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"The afternoon before Thanksgiving (at 3:00 pm!) our oven stopped working. I received a referral to L&L, called, and Lance immediately picked up. He was incredibly positive, solution oriented, and agreed to come by to fix. He was able to diagnose over the phone and came prepared with parts required. I will definitely recommend L&L to friends and feel 100% confident in my 5 star review!"

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"First let me say, we contacted A+ Appliances directly on their website prior to writing this review to allow them to correct the situation. We have had no response. We are very disappointed in our experience with A+ Appliances on Saturday, September 16th. Erik arrived on time to diagnose the problem with our washing machine and gave us a quote of $250 for the part (a transmission) and $110 for the labor to install it. After Erik left, we were able to find the part for $175 (43% less). We spoke with Erik and said we didn't expect A+ Appliance to warranty the part if we purchased it, but we would like him to install it. He checked with his manager/supervisor and said the labor would go up to $150 and would not honor the $20 Angie's List coupon. We don't understand the increase in labor cost. It seems coincidental that the increase was the same $40 amount of the "free" service call which he collected at the time he came out. We requested to speak with the owner to clarify this issue and never received a return call from the owner. They state they are fully licensed yet there is no State License Number listed on their website, their repair estimate paperwork, nor on the BEARHFTI.ca.gov website which licenses them. We had another repair person come out and tell us he thought it might just be the Ultra Durable 285753A Motor Coupling that was $7.49 on Amazon. He came back last night and installed that part and now the washer works beautifully. We apparently didn't need the $250 transmission Erik said we needed. While it could have been an error on his part, with the way they handled our situation overall, we question the honesty and integrity of their business practices and requested a refund of our $40. To date, we have had no reply. To summarize: They charged $40 for an incorrect diagnoses, the part was quoted 43% higher, it was the wrong part, they increased the labor quote to install it by $40, they would not honor the $20 off Angie's List coupon (which specified no limitations or conditions for using it) and they did not respond to our request on their website. They state that "satisfaction is fully guaranteed." Well, I am not at all satisfied. <br> <br> <br> <b> UPDATE </b> <br> <br> <br> When a mistake is made, the integrity of a company is determined by how they handle that mistake. After 18 emails back and forth, sending them a copy of an invoice to confirm the correct part, the labor, and that the washer was now working properly, they finally stepped up and did the right thing. They refunded the service call fee."

"I called Nutter Appliance to fix my garbage disposal.  Instead of scheduling an appointment, they walked me through how to check if the garbage disposal was actually broken or if there was just something stuck in it, and then how to remove the stuck item.  This saved me a lot of time and money and demonstrated great integrity on the part of Nutter Appliance.  Next time I have a real problem, I will definitely call them again."

"Best Rate Repair did a fantastic job in replacing out fascia. We were extremely pleased with this company, From the day Mike Spencer came out to estimate the cost of the work needing to be done until the project was completed under the direction of project leader Rob Garland, everything was terrific. Everyone was always extremely polite, work site was cleaned up every single day, and if any issues arose they were taken care of quickly and professionally. We would recommend this company without reservation, and if we need assistance again with home repairs, we will definitely call Mike at Best Rate Repair!"

"I had used this company for a repair in the past and was satisfied. On this job, the company responded quickly to my call and came out to do the repair. Had to wait for parts over the weekend once the problem was diagnosed. No issues with work done. The problem was that the tech charged me $650 for a part I found online and in a local supply store for $200. I will not use this company again."

"After several emails and a phone call. The technician was able to help me resolve the problem and reset the machine. It works great and there was not charge. I will call Gormsen Appliance nect time I have any appliance problems!"

"I had a wonderful experience with this company. I was able to call and receive same day service even though it was not an emergency. The technician (I believe his name was Julian) was friendly and thorough. He listened to all of my concerns, recommended solutions, and executed on them within 24 hours. I also felt the price charged was very fair and reasonable. I will use this company again for any future electrical or plumbing needs."

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"