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"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"In the past, we’ve typically hired general contractors based on solicitations at our home. This has unfortunately resulted in more than a few misses. But we went through Angi this time and the pro we chose, Omar’s General Contracting, was definitely a hit. Omar was professional and communicative. His crew was great. On time, very tidy, reasonably priced, flexible, and a perfect finished product. We hired them on Sunday and they started on Monday. In two days, Omar and his crew were able to basically rebuild our entire eat-in kitchen ceiling following a large plumbing project. I honestly think it looks better now than it did before the work. Amazing. We wont be needing referrals for general contractors in the future. We’ve found our company. Thank you for the great referral, Angi and team."

"Great impressed"

"Spent ~$50,000 on a new roof with them. Thought everything went well. Years later discovered that they had not sealed the cricket on the chimney well enough. Discovered water coming in and eventually rotting the wallboard, studs, etc. Had to replace entire wall. Called them about the issue, they sent a rep. He said it was the chimney's fault, it was leaking. Not so, opened the wall and ceiling and had another roofer come spray water on the chimney, nothing, no leak. Then sprayed water on the cricket, water came in. Exterior Medics would not admit any fault. Had it repaired, no leak, no problem since then. Had recommended to a friend, never gain, he also had a bad experience. DO NOT USE IF YOU WANT QUALITY WORK AND A COMPANY HAT STANDS BEHIND THEIR WORK."

"Everybody ive talked to starting with the sales rep Wu, down to Dylan the project manager, and especially Leo's roofing crew has been absolutely amazing. Even the folks behind the scenes communicated everything effortlessly, and my roof is excellent. Cannot speak highly enough about this experience."

"The repair work was done with care and sincerity. Pleased with the service."

"We met with Ryan and Pete who were both extremely professional and knowledgeable. They met with my husband and I discuss new windows for the main floor of our single family home. We have a toddler and newborn and Ryan helped keep our toddler occupied and was very understanding and patient as we had to multitask in taking care of our kids while also discussing the window project. We were impressed by their warm, genuine approach which is very different from a typical salesperson trying to get you to go with their product. You could tell they truly believed in the company, the goals and values, and the product/services they provide. Due to personal reasons we weren’t able to invest in the project right now but we will 100% be contacting Ryan in the future and using Peak for all our future window/roofing needs. When you find a good, reliable company like Peak you want to make sure to spread the word and we will be recommending them to our family/friends/neighbors who need any projects done in their homes."

"The work to be done was promised. The companies involved delivered. Totally, satisfied with the professionalism and accuracy of work done. The team was great! Would highly recommend to anyone. Thank you so much!"

"NOVA Exteriors did a wonderful job replacing 3 exterior doors at our home. They checked every box one could ask for. Rob our sales rep was patient and understanding of our needs - even coming back a second time as we had a hard time deciding on what we wanted. Their team worked quickly and did a great job installing some beautiful new doors. We noticed after the installation that there were some imperfections on the hardware installed and they have agreed to replace them & their customer service was top notch. They responded quickly to some minor concerns and went above and beyond to fix the problem. While doors are never cheap, their price was right in line with other Provia vendors and 1/2 the price of Pella vendors. I'd highly recommend them."

"I recently had the pleasure of working with Shawn from Superior Damage Restoration to address a persistent water leak issue in my penthouse duplex unit. The problem was that water was seeping through from under the flooring and down the stairs whenever it rained. Previous contractors had incorrectly suggested that the issue was with the balcony door. Shawn and his team provided a comprehensive explanation of the root cause and took a thorough approach to resolve it. They removed the damaged flooring, waterproofed the balcony door, and even assisted with moving furniture around during the process. Despite their initial efforts, the issue persisted, but they didn't give up. Using thermal devices, they identified that the water was actually coming from the rooftop, down the wall frame studs, and into the floor. Once the true source was identified, they promptly waterproofed the rooftop, and after the next rain, I was relieved to see that no water came through. The team then continued with the flooring work, and Shawn offered an excellent choice of new flooring that perfectly matched the shade of the rest of the unit. I'm extremely satisfied with the work done by Shawn and his team. They were accommodating, responsive, efficient, and pleasant to have around. I'm looking forward to working with them to waterproof other areas of the rooftop to ensure this issue is fully resolved. I highly recommend Superior Damage Restoration for their professionalism and dedication to solving complex problems."