Get matched with top sliding door or tracks repairers in Mount Vernon, VA

"Estimate > The wooden screen doors on our screened porch needed replacement. I called and requested a quote. The sales rep came out. He was on time, friendly and professional. He took photos, and we discussed options. He recommended that we replace the current doors with higher quality doors, making the project more expensive than I had planned, but with the goal that they would last much longer. I received a detailed estimate by email the next business day. The estimate seemed to be fixed price, and there was no mention of possible overages. About half the cost was the materials (doors, closures) and the other half was labor (install, haul away). Scheduling > A few weeks later I scheduled the work. We went back and forth by email a few times to find a date and time that worked. (A couple times they emailed and by the time I responded the spot was gone, so we had to try again. Understandable, but I'd recommend picking up the phone to reduce back and forth.) We ended up with a 3-5 pm timeframe. Work > The day of the scheduled work, I received a call at about 4 that the workman was running late but would be there soon. I expressed concern that it would be dark out, and it was an outdoor project. I got another call at 4:30 that he wouldn't be able to pick up the materials and get there in time. I worked with the office to schedule another date and time. The rescheduled day of the work, the workmen called to let me know they could come a bit early. (I wasn't home yet, but they were there when I arrived.) They were professional and friendly. We discussed and clarified that knobs for the old doors were damaged and couldn't be used, as detailed in the estimate. They completed their work and cleaned everything up well. When it came time to pay they had added $70 for labor to install the knobs, which wasn't expected, but we paid in full and I planned to call the office the next day since it was late. The completed work looks good. The doors are sturdy and close well. Follow up > I called the next day and spoke with Luke in the office. He confirmed that their estimates are fixed price. He called me back the next day to clarify that the door closers they had brought required more time than expected to install so they added the charge. I asked him to reconsider the cost (either a refund or discount), because it wasn't mentioned in the estimate and the team didn't clarify it with us before they completed the work, or give us the option to let us do it ourselves later. They cashed my check later that week but I still hadn't heard back. I followed up by email and received a response that they would send me a $40 refund check (of the $70 unexpected). I received the refund check in the next week in the mail. To improve the experience, they could have communicated with me better and more proactively to schedule the work initially, and to reschedule the work on the original day; communicated more clearly about potential additional costs, and secured my approval for the additional costs before the work was preformed; and communicated better to follow up on my inquiry, waited to cash my check until they had confirmed their solution, and proactively notified me when they came to a solution. I am satisfied with the quality of the work."

"Beyond my expectations! The old door was condensing inside and out, we knew there would be extensive damage to the wood framing and floor area beneath. It was worse than I expected. Mike installed the new door, created a way for our pet door to fit while still being able to LOCK the slider! Over three days - the tear out, purchasing of many materials, repairing the frame, installing the new door, repainting/restoring the interior and exterior to BETTER than they previously appeared, and rigging that new and improved pet door - he worked diligently. I have never had a workman that was so neat! Cleaning up debris, bagging trash, maintaining the work area organized and safe. I have already recommended him to friends, and they have all said how great he was! I have many other projects planned, and will not hesitate to call Home Remedies again."

"Background - We had our traditional fireplace converted to gas. The company we hired to do the work made three 10 by 10 holes in our basement drywall in order to pull the gas line to the fireplace on the floor above. ============================================= King repaired the three holes, and the work was beautifully done! What impressed me most about Oscar, King's CEO, is that he was willing to come to our house to explain the work that needed to be done and provide an estimate. Three other companies provided quotes but over the phone or text and not in person. It is a good thing he did come out!! He discovered that one of the patches required special handling. 1 inch drywall screws for this patch could not be used because the 1 inchers would puncture duct work. In addition to the drywall work, Oscar provided some good suggestions about maintenance items we may want to consider in the future. We will definitely use King again!"

"Excellent experience. Needed steps on a deck repaired and some other fixes. Thanks!"

"Everything went great!  It all started when we tried to replace a 30 year old shower door.  When the door was removed, the tiles in the opening were a mess.  The provider directed me to a tile show room were they were able to match existing tiles with better ones for attaching the new shower door.  They came to remove the old tiles and install the new ones quickly and the result was beautiful and seamless.  I am thrilled with their work. <br />"

"Our technician was on time and sealed our storm door to prevent water from leaking in. He also fixed the lock and the screen door on our sliding glass doors making them finally functional again and taught us how to grease the sliding door so it runs smoother. Excellent work and completed in a timely fashion."

"Excellent. Bobby showed up as promised, was courteous, and knowledgeable. The work was more than satisfactory and reasonably priced. He explained every step, and even if I decided I could now do it myself, why would I? I would hire him again for any repair or improvement project. I have recommended him to friends and will continue to do so. His business card is within reach of my phone."

"hard working, responsibility, trustworthy . I hire him to repair/ replace a portion of my damaged structural wood floor joists/ beam above crawl space. Jose completed the job on time schedule, good quality and also gave me his good free advises about some other things for good maintenances."

"This guy did a great job repairing a whole bunch of cracks in our bathroom caulking.  Even took out a soap dish tile that was falling and put it back in perfectly.  Job looks great! <br />"

Valnard General Service Solutions (GSS) is built on over 25 years of experience in the field of general contracting. We offer free estimates, competitive rates, flexible payment plans and the highest quality of professional repairs and general construction service. Valnard and its sub-contractors are licensed and bonded.