Get matched with top tankless water heater repair pros in New Castle, IN

"This company is the best! I have had to call them for 3 different issues over the past 2 months. Jim has went above and beyond to help us with whatever issue we are having. He always responds quickly to text or calls and is willing to cone fix whatever issue day or night. I would highly recommend this company. Thank you Jim."

"They were great!"

"The technician Ben was courteous and prompt, and quickly completed the annual maintenance on my heat pump system. He was thorough and professional, pointing out potential issues to keep an eye on. I've always appreciated the terrific service from Star and will always use them for my heating and cooling needs."

"Horrible Service, thru and thru. Electrical Services thru Frye (they just merged) .... They kept and I mean kept sending kids out to perform services. Two kids (both under 23) are arguing about how the light switch and electrical outlet should be fixed and they both were wrong. Another tech had to come back out to fix their mess ups. A waste of time and they did not wear their shoe booties properly. Walked outside in the rain with them on an came right back in my house with their wet rainy shoes and made mud marks all in the house, right after my house cleaner left and HOPE never cleaned up after themselves. Not only the rain and mud weren't wiped up but the dust and debris from the job wasn't cleaned up either. Extremely upset. Then I was told about 2 issues in my control panel box that needed to be replaced, even though they just did those services last year, and they wanted to charge to fix what they did wrong less than a year ago. Before/After pics were never provided. "

"I contacted Service Plus/Hope Plumbing on a Friday around 4 p.m. after the gas company shut off service due to a leak, leaving my tenant without heat. They charged a $675 diagnostic fee (which they later offered to remove) and quoted $2,130 for repairs, promising the total would be no more than that. After more than eight hours on-site, they said all leaks were fixed and the line was holding pressure. An hour later, the gas company retested the line and it failed. Despite repeated calls, no one returned until Monday at 11 a.m., nearly 40 hours later. The new technician said the home needed a full re-pipe for an additional $1,500 and told us the account would go to collections if we didn?t pay for the failed repair. He also asked my tenant if she wanted the gas turned back on despite an active leak. I hired Absolute Comfort, who found and fixed the real issue in under 30 minutes for $650. Based on this experience, I cannot recommend them."

"? Not Recommended! ????? Avoid this company at all costs. I filed a simple claim July 9 2025 and was promised reimbursement for months. After countless emails, calls, and two so-called ?escalations to upper management,? An attorney consultation, complaints to BBB and State Attorney General. The representatives keep repeating the same empty apologies with no real action. At times rude. Bounced reimbursement check. It was until all these efforts that i finally received direct deposit reimbursement at the end of Sept. This company is unprofessional, unreliable, and does not honor its agreements. I will not be recommending to anyone. "

"The owner Dave Tarrance was one of five companies that gave us estimates. Crawlspace Doctor had the best price for the work we wanted done. Dave listened to all our concerns about our crawlspace and offered solutions to help us resolve the issues. During the work he stopped in personally to keep us updated on the progress of the job, which took five days. His crew was very polite and disposed of all debris (old insulation) each night."