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"After the toilet was changed on 9/1/23. The plumber refused to caulk the gap at the base of the new toilet. Gaudioso didn’t respond to my request to fix it. That left a gap and roaches were roaming out from that gap into my apartment for 11 days until I hired a handyman to caulk it. It costed me extra money and emotional distress"

"it was a surprisingly complicated job and Brian did a terrific job. Would definitely hire them again."

"Project not completed yet"

"The team at Avstep were amazing. So friendly and helpful. They replaced our garage roof and helped us with joist work. They were right on time, were super efficient, and organized and cleaned as they were working. It was so nice to talk with them and were very upfront and honest. The whole job was explained in professional detail and gave us a quote for the job that we felt was very fair. The work started the next day and was completed in a day and a half. They are worth more than a simple 5 star. We will now be using them for the added work we are planning. You won’t be disappointed."

"Sal and his team are thorough professional who know what they are doing. We just had them remodel two bathrooms. They finished the project on time, worked creatively around our needs and certain surprises discovered only after demolition. They suggested great, pragmatic design options. Everything came out stunningly beautiful, made to our tastes and preferences. Sal worked his magic to fit the whole project within our budget. He also threw in some upgrades we had not initially planned but made made sense during the project. His team took care of clean up after work regularly so we could continue living in the house reasonably comfortably while the work was going on. Highly recommended for anyone looking for a reliable, accommodating home improvement contractor who ensures the customer is happy. "

"Perfect. No other words needed. On time. Polite. Professional. Worked like dogs all day. Knew exactly what they were getting themselves and how to get it done. I will definitely hire them again for my next project."

"Danny Vitulli and his crew were amazing. We remodeled my elderly mothers bathroom and they were professional, skilled and did amazing work. Even when I asked to do extra things during construction, never a problem. They were done on time and within the quoted price Would recommend to anyone John"

"They are very good and professional."

"Hiring Tom and Roger is one of the best decisions I've ever made! I was introduced to Tom and Roger when I discovered a mice problem in my apartment that my building (the handymen, super, and others) tried but was unable to fix. (Tom and Roger were recommended by an architect friend who hired them for his own apartment.) Tom and Roger came in with gusto: they heard my concerns, understood the problem, took it to heart, and treated it like it was their own. They got to work exploring my apartment, leaving no surface or crevice unexplored. They found holes that the building had missed. They sealed everything, even the tiniest holes. They never once played down the problem or disregarded it as something unimportant - rather, they approached it with complete seriousness and even spoke with an exterminator to make sure that they were caring for it to the utmost degree (they even made suggestions like putting all of my dried goods in the fridge as to not leave a single stone unturned that could continue to attract mice). Ultimately, they solved the problem (when no one else had!)....and it was clear that they wouldn't stop in my apartment until the entire problem was addressed and done. I really appreciated that they came in with such a thorough and holistic approach. I loved working with them so much that I hired Tom and Roger to work on a bunch of other tasks in my home (sealing floorboards, caulking the tub, fixing grout in the kitchen and bathroom, fixing up a home office, staining the deck, insulating around the radiator, and so so much more - I had a long list!). The items were each different and they knew how to do them all. There is nothing that these guys can't do! Everything that Tom and Roger worked on was done with great care and attention to detail. They firmly believe that any work should be done by these principles - it's part of what makes them stand apart from the rest. To boot, they are lovely people! It was truly joyful working and having conversations with/getting to know them while we were in the apartment together. Working with Tom and Roger was one of the best customer service experiences I have ever had. Every day, they showed up early (early!) for the job. Throughout the day, they checked in to ensure that my list of priorities was being met (even at the end of the day, they didn't leave without checking that they had tended to my priorities.) I appreciated how they continually made the effort to ensure that we were exactly on the same page. I never felt rushed. I always felt heard. Truly, working with both Tom and Roger was nothing but wonderful. My only regret is that I don't have more jobs to give them - the experience was so great that I wish I could keep working with them! It goes without saying that I will work with Tom and Roger again in a heartbeat (in fact, they're the only contractors I ever want to work with moving forward!) and recommend them without hesitation to my closest friends (in fact, I already have!). Hire Tom and Roger - your experience will be the best and your home will look gorgeous. You will be so SO happy that you went with them!"

"I hired Jenson to renovate my bathroom on October 10, 2025, with a contract stating a completion time of 7 to 12 days. However, the renovation was completed on November 25, 2025. The constant influx of workers entering my home, especially my disabled father, made me and him quite uneasy. On December 24, 2025, I reached out to Jenson because the grout was falling out and the senior grab bars were not properly installed. These issues posed a significant safety hazard for my father, who had a stroke and has right side weakness. My father was the sole reason I needed to redo my bathroom. Despite my repeated attempts to contact Jenson, I was assured that someone would come to address the issues. However, as of January 24, 2026, no one has shown up. Jenson had informed me on five separate occasions that someone would be coming, and I was home waiting for them, but they never arrived. Sadly I am left to resolve this on my own. I am disheartened, tired, frustrated and full of regret"