Get matched with top chimney cap installers and replacers in New Milford, PA

"We hired Kiefer Randall (KR) to do a remodel in our basement, which we were told by owner Tim Kiefer would take 3 weeks. The estimate was high, but we went with it, on the promise of high quality work and high standards and hoping that by hiring out, we would gain freedom from worry and hassle on this project. We paid KR over 90% of a project that cost as much as (or more than) a full kitchen remodel. Tim Kiefer was in our home nearly daily supervising this project, yet the work that was completed was sub-par and we are now in the position to do the work ourselves and/or to hire contractors to fix and finish the work. He told us, before and when signing the contract that we would get daily updates from him or his team, yet we had to continually reach out to him to get updates or to bring up concerns. We were seriously disappointed in this company for the following reasons: The work that they did was not completed to a professional standard. Examples: Excessive and noted pockmarks in drywall on finished, painted walls. Walls that have visible tape marks and cracks. Walls that were literally painted without using lighting. Both glossy and matte paint were used on trim work. No attention to dust/dirt remediation until we insisted about 9 weeks into the project and even then it was minimal. Tim dropped the ball on several items that required coordination for the project (that’s why we were paying the high price), then blamed us for the issues. At 14 weeks we summarized in an email the issues we had raised with him (and added a few additional concerns). He responded with the following: “I no longer feel that our professional relationship should continue due to a breakdown in good faith and trust, and that we should part ways now before the relationship deteriorates further.” He attached a final bill with this message (for the last 10%), for unfinished work! Since KR left about 3 months ago, the bathroom in the project area flooded and we had to tear up the brand new flooring. We discovered that KR, instead of getting the correct parts to fit our toilet, used caulk to try to make it fit, resulting in a slow leak that built up over time! We reached out to KR informing them about this issue, and they didn’t respond at all. Not worth the money or the hassle!"

"Poor installation quality, lack of follow up for warranty coverage. They sub out to local contracts with apparently no quality controls. Gunner put on a new roof, new siding, new front doors, and new gutters. Not one of those was done to complete satisfaction. They covered my dryer vent with Hardie board which could have caused a fire if I didn't smell the burning smell while I was doing laundry. My front 2 doors came in the wrong size after 8 weeks and they had to reorder which took another 8 weeks. Finally, the doors were installed improperly: surrounding trim too short, covered a gap under the step with flashing, and didn't align the doors properly. The flat roof part had to be redone 3 times and it still wasn't properly installed. The property manager at the time, who has since left, was very nice and gave me $1500 credit. I had 2 other roofers out since to look at the problem and both said the flashing was installed improperly and they have to pull off boards etc and this will co"

"I just closed on my house at the end of October and it needed chimney sealing. Other contractors promised to take the job on and then did not deliver. One contractor even told me it didn't need work without even going up on the roof. This company was also busy but came out and got the job done within a week or so of my call. The price was also most reasonable. You are my roofers for life Mike Peranich. Thank you for fitting me in. I was so worried that the roof was going to leak and cause damage this winter. Such a relief to have it done. Thank you again. Anne C."

Masonry company

"I am extremely happy and beyond impressed with the service I received from JKS Home Improvement. They were very considerate of my situation, prompt in their communication and responses, and very knowledgeable about the job itself. They kept me informed about repairs and let me know exactly what was going on with the roof on my building. I appreciate the way they handled the job from the point of contact until the very end when the job was complete. I highly recommend their service and will be using them exclusively for our roofing and construction needs."

"Everything went very well from the first call to completion. Estimator was very responsive, professional and helpful. Project manager and foreman were very good also. The men who did the work were professional, considerate of our home, polite and did a great job and great cleanup. We have an estimate for vinyl fencing installation and will use United Construction again for that, in the spring."

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."

Have worked for a large company and covered 23 states since 1996. Missed being home, tired of over pricing people. No job is TOO big or TOO small. Distance isn't an issue for me. Quality work, reasonable prices, insured, with warranty and most jobs. I work alone for most of the jobs and will pull together a trusted crew when needed for larger jobs. I WILL NOT BREAK YOUR WALLET!! That is my motto, I stand by it.

"Estimated completion was 2 weeks, it took 4 months. Workers were always different when they showed up. Roof had some overlaps that are unsightly since they did not measure correctly and didn’t take the time to do properly. New eaves that they installed leaked all over the place and they did not come back to fix though they claimed lifetime warranty. Some installed at wrong pitch to drain. Asked for money to pay along the way on job to pay his crew. Agreement was half down and the rest on satisfied completion. I held back $500 to see if he would come back and button up problems. He would not. Gave him many opportunities to rectify. Always had excuses and would not rectify issues. Always on vacation or sick, etc…."

jenn@kitchenhearth.com