Get matched with top flat, foam or single ply roofing repairers in New-town, MA

"This company completely took advantage of my MIL with high pressure sales. She did not need her roof redone yet they convinced her she needed it and 30k$ later she has a new roof she didn't need or want. You should be ashamed of yourselves."

"Good communication, set clear expectations, got the job done. 3 months after they finished, I have no complaints."

"Dave was very professional. He & his team took care my roof problem as promised on time."

"They were very organized and left the house (yard) clean of any debris. The roof looks great and their price is very competitive."

"Home repair gone wrong… Do NOT use Connell for any home repairs! If you do make that mistake, do NOT hand over your final payment until ALL work has been completed to your satisfaction. A large dead tree uprooted and fell on the corner of my house during a rainstorm in December 2023. It caused damage to my siding, roof and chimney. A neighbor came to look at the damage and suggested a company to repair the roof and siding. It was Connell Roofing. I had not used them previously and would NEVER use them again for any work! They told me it would take 4-5 days to complete the work. They brought in a dumpster and began setting up their equipment in June 2024. Things seemed to be good. I was working remotely so could monitor the progress. On day 1, I had a woman contractor ask if she could use my toilet. Then the next day the same thing. Then a man asked to use my toilet. I decided to call the head company and they told me that workers should be going to the bathroom when they leave my house for their lunch break. In the 7 days that they worked on my house, they NEVER left for lunch. They were there at 7:00 am and left around 7:00-30 pm. When I went downstairs to my kitchen, I several times witnessed male workers walking towards the woods on the side and rear of my property looking over their shoulders. Then I saw them at least twice standing in the woods on my property about 25-50 feet from my lawn urinating. I reported that to Connell. You would think that if a company was going to spend 5 days working at your house they would bring a port-o-potty. I can only imagine them defecating in my woods had I not been working from home. Who knows, they may have done that while I was not looking. I prefer NOT to think about it. They played a boom box super loud! Even with my windows closed and A/C on, it was noisy to work in my office. One of my neighbors actually moved out of their house on the 3rd day and did not return until after the work was finished. The workers worked too long a day. I am used to getting things done after work in the evening in my yard like mowing and gardening, but that was all but impossible with the crew working until 7:30 pm each night. To replace my roof, they needed to remove all the old nails. Although they used a tarp to catch them as they were removed, and a magnetic equipment on wheels to gather them each night, I spent the next several months picking up nails all over my yard which must have numbers at least 200! I have a 9 year old daughter who often runs in the grass barefoot. I could only imagine the hospital visit if and bill if she stepped on one and it went through her heel. I have a small mudroom in which I built a beautiful wooden bench that I stained. When the men came in to reside that area (it was previously sided by the former owner), I watched one man feel how smooth the bench surface was. The workers then proceeded to stand on the bench the next 2 days working without a blanket and scuffed the heck out of the surface! I had to sand it several times and recoat it, but the dents and scrapes will remain. All of my gutters and downspouts needed to be replaced. It sounds easy to put 2 pieces of gutter pipes together, but if your workers are not properly trained, and there is a lack of supervision and inspection by Connell, problems will arise. The day the gutters were finished we had a heavy downpour. I went outside to see how the new gutters held up. The one by the garage was gushing water out of its sides for who knows why. When I looked a little closer I could see that the pipes were connected backwards, so the top piece was outside the bottom piece. Had that gutters been inspected, the problem would have been noticed before it rained. Although the workers used a tarp to shield my front door while removing the old siding, they did not protect when they put the new siding up. I had scuffs all over my black door so it needed to be repainted. When Connell sent a painter, he was not a professional. He clearly missed spots with the brush, and you could see that he did not have enough paint on his roller when he rolled the paint on. I called Connell several times then and then months later to get it repainted again. A few days after he painted it, the paint started shipping off. I had not touched it, not had there been a storm, it just was not painted right. 14 months of excuses and my door remains unfinished. I wanted to delay a portion of my final payment at the end of work in June 2024 until my door had been repainted to my satisfaction, but was heavily pressured to pay every penny then, and was guaranteed that the repair would be made to my satisfaction and soon. The workers in the head office talk a good game and are great at making excuses for their workers’ work but are slow/unresponsive to fix problems. Final opinion: DO NOT USE CONNELL FOR ANY REPAIR WORK."

"Very professional and quick. David is a really nice person to work with."

"I've completed previously several projects on my property with half a dozen different contractors, and I've never had an experience as poor as the one I had with Stella. 1. Subcontracted Work: Stella subcontracted 100% of the work to third-party contractors except for trash removal, which I'll address later. They likely hired cheap subcontractors and added a 20-30% markup for their own profit. 2. Lack of Communication: Communication was minimal. I was rarely informed about the next steps or timelines. 3. Unannounced Workers: Subcontractors (painters, electricians, carpenters, etc.) frequently showed up without notice and began working. 4. Billing Issues: Stella issued invoices for partially completed work and expected immediate payment. If not paid right away, they charged interest even though the work wasn't finished. 5. Final Advice: Save yourself 20-30% of the cost and a lot of headaches, hire a reliable local contractor instead."

"Mighty Dog Roofing did a great job fixing the rake and installing gutters on my house. Work was done in a day, work crew was neat and efficient. "

"I highly recommend this company. Communication was excellent, scheduling was timely, job was done as promised. I requested a free inspection, which was very thorough, inside the attic space, and on the roof itself, complete with pictures and video. Kyle, the roof expert, explained options for me, different materials, different prices. He also offered different payment suggestions, so I could choose what would work for me. The quality of the materials, the work, the efficiency, were all superior. Mike, the project manager on the actual day of the job, was very clear in communicating as well. I am extremely pleased with the work, and particularly with the people. Excellent!"

"Prompt response to our request for help, didn't try to upsell us from a simple repair to an entire new roof (plenty of others did), good communication along the way for the job, fair price - no complaints! "