Get matched with top sump pump repair or replacers in New-vienna, IA

"I am a very happy customer! I want to thank Wes Glasgow for all his help deciding how to solve my problems and answering all my many questions! He is great! I had my basement waterproofed and Alex, Augie, Damon, Ty were wonderful and very accommodating to my needs. My basement is my place of business. It is now dry with the help of my new sump pump, and my Sedona keeps my humidity in check. I also had my bowing wall anchored. It was a source of anxiety to my home and business. Jonathan H and Kevin came in and anchored the wall and put covers over the anchors. They did a super job, the wall looks great, and we feel safe! All "my" men were wonderful! They were efficient, thoughtful, helpful, kind and considerate of me and my business. I would recommend them and the company to my family and friends."

We are a reliable, efficient and affordable construction company with the customer always coming first!\n\nKitchen and Bath Remodels are our specialty, but we are skilled in many areas of construction.\n\nLet us help you take that dream or vision you have for your home and turn it into a reality.

"We met with the estimator/salesman Kevin who inspected the entire area, performed measurements and then reviewed the cost proposal in detail with us. He was very knowledgeable and thorough, explaining the process in layman's terms so we had a good understanding of what was needed and why. It was nice to get an idea of the cost right away instead of waiting days/weeks for an estimate. We secured estimates from other contractors and we decided on Tri-State due to the overall cost, professionalism and good reviews/references. Tri-State was able to schedule the job within a couple weeks. They provided us great preparation information so our basement would be ready for them to begin the work without delay. The crew worked over a two day period, keeping dust/mess to a minimum. All team members were professional and worked hard during the process. Clean up of the basement, staircase and outside area was excellent and additional instructions were given to us upon their departure. We have had several good rains since install and have had no water/wetness in the basement. Will edit the review accordingly to let members know how the system worked after a year or so."

"Very prompt and gave detailed information about work that was going to be performed. A salesman was let go so I had to make several calls before I found his replacement to get the second part of my job completed. They left a pretty big mess at my home as well as denting my water heater. They did a good job but I think someone should follow up to make sure the customer is satisfied and all of the work was performed correctly."

"In 2017, the water table under our house increased. Our finished basement flooded. I contacted several places, most were unresponsive or had a big sales pitches but couldn't get to it for months. Then Absolutely Dry Basement and Waterproofing called back. They told me what needed to be done and I said go. They put in new drain tile throughout the basement and a sump pump. The price was reasonable. I waited for big rains before posting this review. We had several this year and my basement is absolutely dry. Outstanding company."

"I had a wonderful experience with MidAmerica Basement Systems & highly recommend them if your having any waterproofing needs. My project: I purchased my home 3.5 years ago & it started getting water in the basement last year after the outside drainage & tiling system put in my previous owners failed miserably. It would literally be full days of pumping water out of multiple locations in my basement. There were issues of moisture even with two dehumidifiers running & subfloors the crew took out & cleaned up after as well. Scheduling: They will schedule a ways out for appointments but only because it's a high demand working system. Others may be able to offer services quicker but there is likely a reason they are not busy. I got several bids in the time I waited for my MidAmerica Basement Systems appointment & encourage you to as well but definitely wait until after your appointment to make a decision. They were not the cheapest but had the best guarantee (100%), best working system, and a few things I've learned in my 20 years of homeownership is if you go cheap & need to redo it your typically spending more than if you did it right the first time & your home is not something to skimp on or take chances. MidAmerica Basement Systems will send you detailed emails as to what you can expect for each appointment. They will mail you a packet of information regarding different systems that work vs fail & throughly explain the dangers & hazards water/moisture in your home will cause. Our basement got so bad from the Derecho the only dry place was in our basement was the shower & my celing developed black mold quickly from the moisture. Not only did they offer a system to waterproof my basement but a whole house dehumidifier & air purifier which would have saved my ceiling if I had earlier. Sales: I had Justin A for sales & he was very thorough in listening to my problems & needs as well as took his time in explaining & showing me how they could fix my issues, how the system works, as well as answering all of my questions with detail & no hurry. He was absolutely great about changes I made in adding work later on (before my appointment) as well. He doesn't make it feel like a sales pitch, is not pushy at all, & really works to get you the most work in your budget (prep & finish work offered), as well as taking his time with you through the entire process. The office crew: The office staff was very polite & helpful. I mostly worked with Desiree S & Kim B who are extremely responsive in working with me. The Crew: My crew consisted of Brandon T, Sam G, & Ethan T who I highly recommend! These young men are the exact type you want on your project! They are polite, respectful, hard working, efficient, trust worthy & have a great work ethic! They not only got the job done in the time allotted but left my basement incredibly clean which I didn't expect. They thoroughly go over the work before & after as well as answer any questions you have along the way & explain in detail any changes if something isn't to plan before just doing something differently. They called before heading to my house as well which I thought was very courteous. I imagine they have a lot of great workers but anyone I know that I send their way, I'll have them ask for these men as the crew on their home. Overall: Overall I give them 5 stars & they earned it all the way. I will say it's winter so not when one typically gets water in their basement so I am unable to review how the system works fairly. I do, however, plan to leave another review after we get some lovely wet Iowa spring weather or melting of our snow mountains to test it out. I don't expect my review to change & feel confident in the upcoming months & years. Thank you MidAmerica Basement Systems!"

"We had a few hiccups due to bad planning on the salesman's part, but the foreman Dillon and his crew were amazing. I am having them come back to install a second pump for our system. The foreman saved the day and went above and beyond the call of duty. I will recommend them in the future. It is worth every penny we spent on it."

"OK, but water was contaminated and no suggestions to improve it"

"ALTHOUGH JACK SEEMED OVERWHELMED AND HAD TO RESCHEDULE THE ESTIMATE, ONCE HE DID COME, HE SPENT TIME WITH US TO EXPLAIN WHAT HE WOULD DO AND ANSWER OUR QUESTIONS. DUE TO WEATHER AND OTHER CIRCUMSTANCES HE WAS ABOUT AN HOUR LATE, BUT HE DID CALL TO TELL US. WHEN THE WORKERS CAME TO COMPLETE THE WORK, THEY WERE LATER THAN WHAT THEY SAID THEY WOULD BE ON BOTH DAYS (AND DID NOT CALL TO TELL ME THEY WERE RUNNING LATE). WE THOUGHT THAT THEY MAYBE COULD HAVE DONE A MORE THOROUGH JOB COVERING OUR STUFF THAT WAS IN THE BASEMENT TO KEEP IT PROTECTED FROM THE DUST, BUT ALSO UNDERSTAND THAT JACK HAMMERING CONCRETE IS MESSY. OVERALL THEY DID A DECENT JOB CLEANING UP THEIR MESS. THE EMPLOYEES WERE ALWAYS POLITE, AND COMMUNICATED WELL WITH WHAT THEY WERE DOING AS WELL AS WHEN THEY WERE LEAVING FOR THE DAY. THEY ALSO DID A FINAL WALK THROUGH WITH ME WHEN THEY WERE DONE."

"The workmanship is great, honest and friendly team. We love the system and enjoy having a home filter system for chemical free water. We do not buy bottle water anymore and it saves us a lot of money too! It is well worth the investment."