Get matched with top brick or stone tuck pointing pros in Newport News, VA

We have been locally owned since 1998. We serve Chesapeake and surrounding areas. We take pride in our excellent customer service. We strive for customer satisfaction. Call today!\n\nM-F 8am-5pm

"The technician showed up on time and did an excellent job. I am extremely happy with the work that was done. Techs name Joel Morales"

"This was a very involved plaster repair and remediation job, in a very old house. Grady is the only person (or company) who was willing to take on the job and drive all the way from Pennsylvania to our home in Northern Virginia. There are very few people who do this kind of work anymore (we really searched) and he is an expert in his field. We needed to work around his schedule, because he is in demand in the tri-state area, so it took awhile to schedule the work to begin... but it was worth it."

"We are totally happy with our experience with the Brick Doctor. Our 60 year old house had front and back steps that had lost quite a bit of mortar. The front porch, made of broken tile with a brick border , needed the entire border of mortar replaced, and some cracks repaired. Kenny is a true craftsman and a hard worker. He was easy to deal with and we worked together to schedule the repairs. He is a skilled professional, and it was obvious that he takes pride in his work and gives attention to detail. Throughout the process he consulted with us to mke sure we understood what he was going to do. All of the repairs were made, including replacing some broken bricks. The front and back areas were power washed and the results were amazing. Kenny was very careful to clean up before he left . I would definitely recommend the Brick Doctor.
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"My wife and I have dealt with many contractors over the last 30 years and Mr. Hipp is, by far, the absolute best of the best. If you need any masonry worked performed, call Chuck Hipp or you are making a huge mistake! My wife and I are perfectionists and difficult to please and Mr. Hipp greatly exceeded our expectations. His work is nothing short of perfection, a rating of A++. We had issues with a brick veneer wall that arose from faulty construction. It was so badly damaged that Nationwide, our insurance company of 25 + years, refused to renew our homeowner’s insurance unless the wall was repaired with very short notice. My sister had masonry work performed by Mr. Hipp and we admired his superb craftsmanship. I contacted Mr. Hipp, explained our situation, and he came out late the same day on Saturday to assess the situation and provide us with his recommendation. We were very impressed with his knowledge and professionalism and we hired him. Due to the urgency of our situation, Mr. Hipp reprioritized his schedule and began work within a couple days, without a signed contract or any deposit! I contacted an engineer that works for Nationwide and shared with him Mr. Hipp’s proposal. The engineer informed me he was well aware of Mr. Hipp’s reputation and stated that whatever he did would greatly exceed the requirements of Nationwide. The new wall and surrounding area is absolute perfection. It blends in so well with the rest of the masonry work that you cannot tell a repair was performed. Mr. Hipp also repaired some sloppy masonry work performed by another local firm whom I won’t mention here which now looks exceptional, build us a beautiful new brick mailbox, and repaired our brick walkways and chimney. The flashing on our roof had to be repaired after the wall was built. I called a reputable roofing company who stated they were backed up 3-4 weeks. I informed Mr. Hipp and he called the same company and they repaired the roof the next day as a favor to him! Chuck Hipp is a man of integrity and the absolute best in his craft. He’s also a wonderful, caring person that you can trust explicitly. We have never met anyone quite like him."

"Crew was very courteous, punctual, and professional. Chimney was swept, fireplace was cleaned, cracks were sealed, and a smoke guard was installed. We have used Ace Chimney Sweep in the past and once again they did an awesome job. I highly recommend them."

"Not as good as I would have hoped. He told me how many square feet of tile I needed to purchase. I brought. maybe, nine samples of tiles that I liked because with the price I didn't know what they were willing to work with. Sometimes it's more expensive and more difficult to work with another. I wanted to give them the option saying we don't want to use this because or it's going to cost you more to use this. So I showed the tile to their workman who came out. He said we use a lot of this 1 by 1. I said this is an old house, the floor is not going to be perfectly smooth and having done insurance for years I promise you instead of 8  by 8 tiles the 2 by 2 is going to be more forgiving on an uneven surface is it alright if we used this? He said that's mighty expensive, They are not paying for it so, do you know how to put it down? And he said he knew how to put it down, I asked it he was sure? He said yes, this is what I purchased. I came back and he had gotten all the tile up and he said my sub floor on half the room needs to be replaced and that's not in the price. I said ok what's the price to replace the sub floor and they gave me a price that was a little high. I said that for replacing a sub floor on half and he said that's for the whole room, so if you don't have to replace the whole thing then why don't you adjust that, and they adjusted that price. We agreed I paid them the extra money, and I said they could put my tile down.  He put the tile down, but it was not done in a good professional manner -- you know when you're really finished it looks like a finished room and it was not. I have a floor to ceiling mirror at one end of my bathroom which I pointed out to him. I asked it he realized I have this floor to ceiling mirror. He said he knew how to go about it. I stopped speaking because I thought he understood with a floor to ceiling mirror you have to either measure for it or start at the mirror so you don't end up with tile pieces abutting the mirror and then having it look tacky. Well, that's exactly what he did. Also it was not evenly cut along the wall. Not a problem. In that case you either take up the mold end and put it back down or put a shoe down to cover where at least it looked finished. None of that was done. The thing that got me, most of all was he left and didn't say anything. So I called his office and asked if he's finished. He said he remembered it wasn't finished completely. He said he had run out of tiles. I asked why didn't he tell me ran out of tile. By the way I bought the amount of tile he told me I needed. I will happily go and get some more. My whole thing is communicate with me you don't just run out of tile and leave. You tell me that I'm out of tile and I asked when is he coming back? He came back the next day or two whatever the case was and finished installing that tile and left again without saying anything. So I wondered if he was finished. It doesn't look finished to me so I called they said he was done. I said this is not acceptable, it doesn't look finished at all and I recounted all the things that went wrong. The guy in the background said he did not know what they want. They told me to take some pictures of it. I'm not a photographer and I don't think what I am talking about is going to really read in pictures, someone needs to come and at it. So the owner of the company finally agreed to come and look at it and when he looked at it he said "oh! I see," what can we do?" And I said if you want to put down a shoe mold in to finish up all these edges there's places where tiles not lining up a couple of them are going to have to come up and put back down. He hasn't done anything and the floor looks totally unfinished, it's just some tile in the middle of the floor and a huge gap around the edges. I point out all these things he said he would send someone out to finish it. They sent the same guy who was basically baffled about it. He said this looked fine to him. So now I thought I had to tell him what to do."

"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond.
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"Donnie contacted me numerous times, but since at that point my schedule was not flexible, I did not make an appointment for the work to be done. My fault, not Freedom Land Works fault."

"This actually covers two separate visits they were only a few days apart. I contacted Precision about doing a sweep and inspection. I had a 30% off coupon from Angie's List. While talking with their scheduler I mentioned the coupon and she pointed out that there current special would cost less. The techs came out and performed admirably, quick, thorough and clean all told less then 20 minutes. They showed me were some cracks in the mortar around the chimney cap were allowing water into the fireplace. I called to schedule the repair and then used the 30% off coupon. The techs came and fixed the mortar in about 1/2 an hour. I really like these guys.
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