
Serving Norristown, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2023
Free estimates
Emergency services offered
"They installed a basement sump pump quickly and professionally "





+6


Serving Norristown, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2023
Free estimates
Emergency services offered
"They installed a basement sump pump quickly and professionally "





+6

Serving Norristown, PA and surrounding areas
Approved
In business since 2002
Free estimates
Emergency services offered
"Our basement has always been damp and, at times wet when the existing drain system silted up. With this year's high amount of rainfall it needed something better. After some research on the trusty internet and interviews and quotes from 5 different contractors, Paradigm and one other company were the only ones who really seemed to know what they were about. Both quotes were about the same in cost and scope. I went with Paradigm over the other company primarily for the sense of personal responsibility I got from Andy and Ross. As the owners, they clearly take great care and pride in the work their company does from start to finish. The job involved excavation around the perimeter of the basement, including an attached crawlspace and peculiar raised section of the floor. French drains with all the trimmings, including silt filters were installed. The existing sump was improved, a second sump added, and new pumps installed in both wells. The walls were wirebrushed to clear away the efflorescence and mildew, then spray treated. Sump drains were linked to the outgoing sewer hookup (which was a problem, more on this later!). Work was completed in about 2.5 days exactly on schedule. There were two problems that came up, both resolved satisfactorily. Firstly, the drop cloths that did a superb job keeping the house dust-free on day 1 ended up releasing the accumulated dirt and fine silt into the air on days 2 and 3 as workmen walked across them, coating the ground floor with dust. They took extra care in cleaning both before and after day 3, but I didn't identify the source of the problem until late in the 3rd day of work. In the future, I would suggest cleaning, or at least beating dust out of the drop cloths after each day's work. The foreman was responsive and properly apologetic about the problem, and they did a fine job cleaning up as best they could at the end of the job. The second problem came to light a few days later, when I was talking with my neighbor. It turns out that sewer hookups for sump pump drainage were explicitly *not* allowed in our area of New Castle County. The patchwork of municipalities, neighborhoods, towns, and the City of Wilmington makes this a non-trivial question, as some places forbid these clear water hookups, some allow them, and some even encourage them! Paradigm had initially gotten incorrect information when they inquired, but confirmed that the hookup would have to be removed to pass code in our specific location. They returned to move the discharge lines, and ran them out to grade on the exterior of the house. This ended up causing another problem: a couple days later I started hearing a loud "glugging" noise coming from the discharge line on the rear pump, which was not draining properly. We had a battery backup pump on the old sump pump, which Paradigm was happy to re-install on the new pump. However, the check valve on that 5 year old, consumer grade backup had started to fail and could not support the much larger column of water in the retrofitted discharge plumbing. Andy and Ross came out twice more to fix this problem, once to figure out what was actually happening and a second time to remove the faulty pump, and to shorten and properly pitch the discharge pipe. I was impressed by the owners' responsiveness and professionalism in addressing these problems, and have confidence they will similarly resolve any issues, however unlikely, that may arise in the years and decades to come."





+7

Serving Norristown, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2023
Free estimates
Credit card accepted
"Apex Drain LLC did a fantastic job clearing my clogged drains on the exterior of my home. They also installed pop-up valves to keep them clear and flowing. All that work was done for a very reasonable price!! Thanks Anthony for your prompt response and excellent service. "



Serving Norristown, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2010
Free estimates
Warranties offered
"Had water issues in our basement and they installed a french drain and sump pump which solved our issues. They were quick and professional"





+339

Serving Norristown, PA and surrounding areas
Approved
In business since 2020
Free estimates
Emergency services offered
"Scott Graham and his crew were extremely easy to work with. The work crew was courteous to me and to each other - very professional. Everyone on the crew got along. They were neat - the spaces where they worked were cleaner when they left than before they started. Most important to all, the drains and pumps they installed solved my wet basement problem. I highly recommend AWS."





+32

Serving Norristown, PA and surrounding areas
Approved
In business since 2005
Free estimates
Emergency services offered
"Technician arrived on time and installed everything and tested each with me. The technician cleaned up after himself and did not leave a mess. <br />"





+4

Serving Norristown, PA and surrounding areas
Approved
In business since 2018
Free estimates
Warranties offered
"Jeff, Rob and his crew were exceptional They answered all of my questions even took the time to show me how things worked. They installed a water catch basin and sump pump to replace our smaller 25 year old equipment. Jeff suggested a better pump They were meticulous in their work and cleanup except for the new pump you would not even know they're there. I would recommend ONCE&DONE for any of your waterproofing needs Thank you ONCE&DONE"





+14

Serving Norristown, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2010
Free estimates
Emergency services offered
"The job was to put a sump pump and French drain into a crawl space off my basement. It was completed in a timely fashion. They removed all material in the crawl space and also sprayed an anti mold solution. When I called company to ask questions Jason kindly explained the answer."





+24

Serving Norristown, PA and surrounding areas
Approved
Super Service Award Winner
In business since 2018
Emergency services offered
Warranties offered
"Very professional. I had a sump pump and backup pump installed as well as a hot water heater. Both guys did a great job. Both items are working beautifully. My husband and I could not be more pleased. Done Right Today will be the company we call with our next plumbing problem."





+1

Serving Norristown, PA and surrounding areas
Approved (Corporate)
In business since 2014
Emergency services offered
Warranties offered
"Jon Broomall and Anthony Miller of Delaware Plumbing Pros did a great job.They we’re punctual, respectful and did an excellent job putting new lines and drains in our bathroom. Highly recommend!"

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