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"The window replacement crew was very efficient. They were careful not to disturb anything inside or outside the house. They explained the installation process very well and did a great job of cleaning up when they were finished. And I love the new windows!"

"Everything about the project was an excellent experience. Great work all around, timely work and response, all for fair pricing. All interaction with the company and any workers was a painless experience. If you are getting a quote for any roofing, portico work or anything else that Arocon does, I would get a quote from them."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"I first utilized HCR in the August/September time frame. The sales rep., Robin was very pleasant. She did not come off as a high pressure sales person. We engaged in conversation. Her demo of windows was great. I placed an order an order for nine (9) windows to be installed. Due to the supply chain shortage, I did not receive my product and installation until January. Robin had apprised me of this delay upon our initial meeting. The installers were punctual and worked diligently. They installed the windows in one day. I did observe a rip in one of the screens. I placed a call to HCR to inform them of my observation. They said they would replace the screen, which they did in a very timely fashion. I reached out to Robin in September 2022, as I was ready to commence installation of the remainder of the windows, which in total was twelve (12). Robin arrived at my residence. She did the demo and I signed for the purchase. The targeted date for installation was set. There was a brief delay due to the type of living room windows I have - palladium and they are in two pieces. I received a call on or about January 16/17, 2023, apprising me that my windows are in. I set a date for installation - January 24, 2023, with a window of arrival time between 8-11 a.m. The four installers arrived @ 8:30. The immediately commenced to work. They put down a heavy covering for the floors and went at it until completion @ about4ish. I am extremely satisfied with HCR. As you can see, I am a “repeat” customer. I highly recommend them. I saw in one review someone said that they use unlicensed installers. Like any company, they have to go through extensive training and most individuals are not very knowledgeable about their job. They receive training ."

"Their work was excellent and timely. They took the time to explain the roofing process clearly to a complete novice. The same can be said for each time I hired Home Matters over the past few years and I will definitely hire them again in future."

"Had our roof replaced, looks like a clean install. Trey was easy to talk to and was very assuring. We'll see how the roof holds up against this weekend's snowstorm or whatever's coming our way. Yes I copy pasted my own review from Google Reviews."

"JDH did an excellent job on rebuilding my deck. They were very detailed and very efficient. I would definitely hire them for work in the future and recommend them to friends or family."

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."

"Thunder Bay Roofing is magnificent!! My father needed work done on his house that multiple other contractors declined due to difficulty, but Thunder Bay handled it to perfection! The owners Nick and Steve are incredible people and personally take care of every customer and their home. I highly recommend Thunder Bay Roofing company."

"Charm City Roofing did an excellent job installing my new roof! From start to finish, the team was professional, punctual, and very knowledgeable. They explained the entire process clearly, completed the work efficiently, and left everything clean and neat afterward. The quality of the installation is outstanding, and I feel confident knowing my home is well protected. I highly recommend Charm City Roofing to anyone looking for reliable and top-notch roofing services!"