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"Easy to work with - very responsive and carried out the work on the fence quickly and efficiently"

"They provide exceptional professional quality work."

"If I could select zero stars I would! I've been trying to resolve a very poor install of my gates for over a month and no-one has been out yet! No communication. I was told my case worker is out sick. Finally someone else did call me but I have yet to hear back from them. I guess they just wanted to put a check in the box that they communicated with me. My gates were not level, were installed without the steel post beams, no drop rod on 5ft heavy gates!, and the post caps keep flying off because they were not glued on. Now every time we have a windy day, I come home and my gates have been blown open and a side piece of the gate was also blown off by the wind! The fence was installed by one guy on a super hot day and he kept calling his boss for install instructions. This should have been at least a two man job. The installer was also not the person I was told would be doing the install, but ended up being a sub installer of the subcontractor! I have resorted to filing a claim with MD Home Improvement Commission as well as started the process to file a small claim since I can't get a response from them. Oh.... and I HAD TO PAY OUT OF POCKET AND INSTALL post hole covers myself because they NEVER got back to me and the rain and spiders kept filling up the hole. I can't make this stuff up. They are TERRIBLE! Don't use them! You were warned."

"Great customer service. The installation took only one day. The installers were very respectful and courteous overall great experience. I would definitely recommend; Isabel was my project manager ( wonderful communication) she was very efficient and helpful."

"Great work!"

"Charlie Ornamental LLC did an excellent job with replacing an anchor rail and painting the entire railings. He made the initial meeting on time, performed a review of the issues and gave me a price. When the weather allowed, he completed the job in a timely manner. I would use and recommend him again."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"Mr. Naty is a wonderful person with whom to work. He visited to secure measurements and design ideas more than once regarding the front walkway railings we wanted. He understood that we wanted the railings to provide safety while elevating the look of our front entry. The price for the work was more reasonable than other estimates received. Mr. Naty and his team installed the railings and we are so pleased with the exquisite design!!! We highly recommend Mr. Naty of Naty Iron Works!!!!"