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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"My name is Nana Camara. I needed a deck built in my backyard, so I went online and found Excel. From the start, the communication was excellent. Thomas took care of everything — he was professional, understanding, and really listened to what I wanted. I didn’t have any cash on hand, but Thomas helped me get approved through a bank, which made the whole process smooth and stress-free. He even gave me different options to choose from based on my needs and budget. Now, thanks to Excel and Thomas, I have a beautiful new deck and I’m ready to enjoy the summer! I’m so grateful for how easy they made everything. I highly recommend Excel if you're looking to get a fence or deck done — and definitely ask for Thomas!"

"Outstanding workmanship and professionalism! Joe and his crew were meticulous in the work they did and in keeping the area neat and organized. I was always kept up to date on progress and always informed on what to expect with scheduled deliveries. Joe and his crew were always on time and the attention to detail was just excellent. Highly recommend!!!"

"Dealing with CBJ Home Improvement was a joy. We had chosen 3 Angi contractors to consider and after discussing the project with them. We selected CBJ. Best price and understanding of what we wanted. Doug, the company agent and the work crew were professional and thorough. Fully cleaned up when work completed."

"The team is very professional and will guide you through the whole process. Pricing is far and the work is superior. We were given many choices of decking and finishings. My wife and I are very happy with our new deck."

"Gary and his team did a great job replacing the long stairway and steps to my rooftop deck. Everything from the estimate through completion of the project was professionally handled. The end result looks great. Highly recommend them."

"Great and humble guy. Very honest and trustworthy. He got the job done in my absence"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."