Get matched with top natural slate roofing repairers in North East, PA

"I recently hired Tops Roofing & Remodeling to replace the roof on my mother's house in Erie, PA. She applied for financing which first required Tops to jump through a few hurdles to qualify as a contractor for that financing. Tom was thoroughly responsive to those requests for information from the lender and did so in a timely manner. During the roof installation, Tom stayed in contact with me by phone to provide daily progress updates and scope of work updates. Since I live out of town, the communication provided during this entire process was absolutely necessary for me to get this done. I needed a contractor who I could communicate with and trust that things were getting done the way we agreed to and thankfully that company is Tops Roofing and Remodel. We also appreciated the respect and professionalism of the crew and are happy with the finished product."

"Extremely pleased with new roof and gutter covers"

"They know slate and how to repair and maintain slate roof. When others will not touch slate, PPM only work on slate roof and are a company you can trust."

"Gary was amazing. He's very through and explained everything."

"I initially contacted the company last year in September/October about icicles forming on part of the roofline of our home. Being over 60 years old, I also wanted to get a quote on the LeafGuard product, particularly for the second story gutters as I'm not too thrilled about cleaning them out up at that height. The salesman who came out identified the icicle issue as being caused by inadequate insulation in the crawlspace of that part of the home. He also looked at the other part of attic where we had had foam insulation blown in a number of years ago. He said that it had been very poorly done and should be selectively re-applied to give a better overall insulation to the home. He took extensive measurements on both the insulation job and the gutters. He said he'd be back in touch with a quote "very soon". "Very soon" stretched into three weeks with no word, so I called and asked him what was with the delay. He said he would be hand delivering the estimate by week's end. Well...that didn't happen either. After another two weeks I sent him an email and left word by phone that I wanted the quote. I never heard from the guy. I was going to blow the company off and write a bad review on Angie's List, but thought that it may just be the salesman, not the company. So I drove the 25 miles to their business and asked to speak to the owner. He was very apologetic for the situation and said he would have a different salesman call me within the day. And before I got back to my home, Jim Moran was calling to see when he could come out to look at the job. Jim was out the following day as I recall, and had to totally remeasure the jobs so that he could quote it. The quote was in my hands by the end of the day! Now this was more like it. The price for the services was a bit of a shocker, but I was now getting good service. The crews who did both of the jobs were very professional. They arrived as scheduled. They were pleasant, worked quickly, with great care not to cause damage to the property or leaving behind any mess. The day after the gutters were installed we got a real cloudburst that delivered about 2" of rain in a very short period of time. The gutters were working extremely well except in one area. I took a brief video of the gutter overflowing and sent it to my saleman. The next day the installers were back out and re-engineered that area to solve the issue (or at least I think it is...I'll have to wait for another downpour to find out). I could not be more pleased with both of the jobs that Bauer Specialty completed for us."

"The job went great. Very professional installation crew. I would highly recommend them. What a difference from my old windows. I liked that they had several brands to choose from. I got the triple pane ones that were on special, for they were less than what other companies, wanted for double pane. They are a lot quieter too!"

"They repaired the roof and the gutter on the side of the house. They were very professional and very quick to answer any questions I had. They made sure I was happy with the job before they left. Can't wait to use them again for the inside repairs!"

"Quality work from this business! They are very professional and the work always looks great"

"Our finished house is magnificent. Maria and crew transformed our 1915 cedar shingle home into a 6-color work of art. The amount of time, materials, and care that went into this project was not to be believed. People are constantly stopping by to talk about how they can't believe how wonderful the house looks and to ask for her business card. Maria is as good as her word. Her crew are good and decent people who share her work ethic and who work harder than we have ever seen. We know we would never have achieved this look, quality, and no-hassle result without Maria. She gets our unqualified recommendation for any job she bids. Never knew that our home could look like this, beautiful, traditional and trendy at the same time.

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We had a very bad communication problem.   I gave him a $600.00 deposit and he never got back to me except to tell me he would be there on Saturday(three Saturdays in a row) which he never showed.  He said he was having phone problems.  When he finally came his work was great.  He did everything I needed done and a little more. He dose very good work and I was very  happy with the results.  I think after this he will be better with his customer communication skills

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