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"He showed up on time, but my husband had to go walk him through the whole job since he didn?t know what he was doing. I wouldn?t use him again. "

"I had an outstanding experience with Reyes Stairs. From start to finish, they executed every detail with precision and offered fair pricing. They treat you like family and handle your home with the utmost care. Their commitment to customer satisfaction is evident they go above and beyond to ensure you are delighted and at ease with their work. Our stairs are now stunningly modern and beautiful! We are so so so happy with our new stairs. If you are looking for someone to remodel your stairs, you found the right person. Show them a picture of what you want and they WILL make sure you get just that! I highly recommend them!"

"After 20 years of multiple home remodels in two states, we have never written a negative review for anyone. We decided to make an exception for IronWood. My wife and I selected IronWood for a small staircase railing remodel in our home. Juan Rodriguez responded immediately and came right out. We were sold on his pitch of IronWoodâ s quality, years of expertise, and turnkey service. We approved the quote of $6,850, paid a 50% deposit, and provided a detailed sketch of what we wanted. We asked if they would provide us CAD drawings, a typical process for anything custom-fabricated, and he informed us they only do drawings for new-build homes and not remodels. Fabrication would go off our drawings. Thankfully, I am an industrial designer so that was no issue for me to supply sketches with enough detail to build from. Or so I thought. Quality of finish â Straight unacceptable To be clear, our expectation is not perfection, but we would like something on par with price and of professional standards. IronWood has a â wing itâ , â close enoughâ mindset about fit and finish. Not only was the design we submitted not followed, simple measurements were wrongâ ¦ like consistent spacing of welded spindles. Gaps were so bad they had to break welds, reposition, and cut new holes in our brand NEW wood treads just so they looked more consistent. Then they never filled the holes at the floor from the old spindles which remain the most unattractive part (seen in photos). As well as the tread stain which clearly doesn't match in color or sheen. Communication â Below professional standards Communication between sales guy, office coordinator, and skilled trades were inconsistent and resulted in confusion and wasted time. Juan never returned to our home to inspect the quality issues with his trades. If your project goes as ours did, youâ ll be project managing it by yourself. Transparency â Nonexistent If you have any issues, good luck contacting someone within IronWood to complain. Juan flat out refused to tell us who his manager is or have them call us about the issues we experienced. Responsibility - Lacking After Ironwood attempted a â fixâ (yesâ ¦ these photos were taken after their â fixâ ), we asked another contractor to quote finishing the project to the point of acceptability. The team at Mosian, who has 40 years of award-winning remodeling experience, was shocked by what we were left with. Their quote was $970 to fix all the issues left by IronWood. Today: Pay us, or else! After all the emails, time wasted (project sitting uncomplete at day 45), and nearly a grand still needed to finish, we felt IronWood should deduct the $970 off our balance. Instead, they offered us $500 and threatened credit action if we didnâ t pay the rest. My wife and I know what to look for, and what to expect, as a finished product from home improvement trades, but with IronWood, BUYER BEWARE."

"Steven did a great job on our custom bar cabinet! He took our design comments and preferences, and made it a reality. We love it. Excellent craftsmanship!"

"Yes it was done"

"Gas fireplace refurbishment, chimney cap repair, and dryer vent clean-out"

"Lauro was very professional and courteous. He wore protective booties on our floors and was very thorough in his work."

"Excellent customer service. Good communication. On time. Friendly"

"Dominic was fantastic! He responded to any questions quickly. I would absolutely recommend Cajun Contractors to anyone who wants a beautiful fence that’s gonna last. I had a board on board fence and my neighbors have complimented on how great it looks! I love walking in my backyard and having the privacy as well as something so nice to look at. My dogs love it as well! They were also the best price by far from all the other companies I got quotes from. The fence was put up in great time. I didn’t feel like I had to wait forever to get it finished! Great company to support!"