Get matched with top tankless water heater repair pros in Novato, CA

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"Trevor is very knowledgeable about water heaters and did a thoroughly professional job of installing my tankless water heater."

"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."

"My water heater was leaking profusely all over my basement floor and needed to be replaced immediately. Usually getting someone to come over in an emergency is not easy, but when I phoned Arreaga Santos Plumbing Santos said he would come over right away, which he did. My heater is in a difficult place and hard to get to, but Santos and his assistant removed it with ease. Not only was this done fast, the minute details that he attended to were performed with great care and very high quality. Also, he's a very nice guy. Based on the entire situation there is no other plumber I would use in the future. Just call him, you will be as happy as I am."

"The plumber was knowledgeable and had excellent skills. He helped move a heavy toolbox that was in front of the water heater. He advised me on how to perform simple tasks that should make the heater last longer."

"Jared showed up and wasted no time in doing two things at once (draining the hot water heater and repairing a small fireplace gas leak). He educated me a little on what he was doing which is always helpful. He was also careful to keep his booties on, so as not to ruin the shiny wood floors. Highly recommend based on this experience."

"This company replace my water heater, I am very satisfied with my overall experience with this company, before I agree to do the job with them staff was very friendly, professional and happy to answer all my questions, price was very fair and budget friendly, job was do very fast, very professional and clean , I recommend their services to everyone, you will not get disappointed."

"Steve installed an earthquake gas shutoff valve. He carefully and thoughtfully considered the best way to make it fit in the limited space, and ultimately came up with a super-efficient solution that required a minimum of new piping. He explained and demonstrated how it worked, and how to turn it on and off. As he turned on the pilot light for the water heater after installation, he explained how to do it if I ever needed to do it myself. Quick to respond to my initial inquiry and further questions. Excellent service -- highly recommended!"

"Arrived on time and finished the job within a hour. Also helped restart my gas water heater."

"Starting with JP the senior technician, the inspection and documentation of existing conditions was thorough, knowledgeable, and complete. Moore recommended the replacement system that would be more durable and require lower maintenance over time, and wrote a detailed proposal with a floor plan documentation. We were given financing options at the time of signing the agreement, as well. The team- five technicians!- were properly suited with protective gear and followed COVID protocols at all times on our property, inside and out. They wore shoe protectors while inside, kept us fully appraised at every task (all interior registers replaced in 11 rooms), and were extremely respectful of our space, privacy, pets, and kept noise and speaking to low levels. (our extremely friendly indoor cat got lots of attention from the team!) The work required three days to fully replace all ductwork in a two-story home with attic and crawl space, and Paul the team leader would check in with us each morning with a briefing of each days' activities. The entire team was constantly in learning mode, with the senior technicians mentoring and teaching the younger team members, which greatly impressed me. They finished on time and without any delay or disruption; they cleaned each work area and removed all debris, packaging, and the old system. We've owned this house for 20 years, had many repairs and replacements, and Moore has raised the bar so far for quality and value. While they were the middle bid in terms of overall cost, we believe we received higher value that even the highest bid. I can strongly recommend them to anyone planning repair work on their existing system, new installations, or maintenance. After getting few responses from HVAC contractors working in new homes in Sonoma County, we were pleased to know that Moore specializes in existing homes and responded to our online request within minutes. I'd be happy to share my experience in person, if required. Martin Waldron Sebastopol, CA"