Get matched with top hardware, latches & tracks (door) repairers or replacers in Okemos, MI

"Experienced and conscientious.  Returned to complete work without charge after encountering unexpected difficulties.  We have hired him to do repair and replacement work on a house we are restoring to sell. <br />"

"Keith did an excellent job assembling several furniture items."

"Gets the job done fast and is very affordable!"

we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Did a nice job helped out with color and tile matching, worked with us to keep in budget. cleaned up when finished. All in all did a great job."

"We purchased one, and it was installed in record time; and it is so vastly superior to the previous one.  The price seemed reasonable.  So far, we are very pleased.  This furnace reaches rooms in the house that were always cold previously. <br />"

"Great job well executed. These are very high quality professionals capable of diagnosing root causes of your problem, digging out the construction code and educating you on the right thing to do. You can hire cheaper handyman/chimney guys and get a recurring problem or you can hire these licensed professionals and take care of things the right way. Wish I had never used anyone else!"

"Even though the originally scheduled truck broke down, the cars were picked up and delivered on time and in good condition."

"The work they did was fantastic. Brian really listens to you when you describe the problem and comes back with an accurate estimate. He also gave me some excellent quotes on other things I need done, such as replacement of a very old side door that no longer conforms to present door sizes. The porch is now beautiful! And my bathroom fan no longer sounds like a jet plane taking off. I intend to hire them for additional work and cannot recommend them highly enough. AND the cost was quite reasonable."

"We hired Esser Builders ii (EBII) to do a large project back in the fall of 2019. We needed our driveway replaced, an outbuilding removed, large concrete steps demolished, a new covered deck entrance replaced on the side of our house, and a small multi-level deck & stairs to our backyard installed. Through the entire process, Esser Builders ii, and their owner Albert, have been wonderful. I cannot recommend highly enough this company and I am confident I will contract with them again for future projects. Here are some major facets of process that I think are valuable for prospective customers to know: 1) Bidding Process: With the exception of EBII, the other bids were vague and did not have a lot of detail – especially regarding what was included/excluded. EBII provided a very detailed bid that carefully laid out the work that would be done, the materials that would be used, and everything was included in the estimate. That is, when they price a project (e.g. a door), they don’t come back to you to ask for more $$ if they run into a problem. This happened on our job and it was worth it. Moreover, when the initial visit occurred, the owner Albert came to do the bid himself. He was knowledgeable and had good ideas about how to improve the project given our budget. No pressure or hard sell was applied. Their prices were somewhat higher than the other bids – but I have no regrets! 2) Communication: Whenever I have had questions about the project, such as the expected timeline, materials, or other details, the main office and/or Albert himself contacted me very quickly – often later the same day – even on weekends. I never once had trouble getting information or answers to my questions. This type of communication is comforting when you are spending a lot of money. 3) Flexibility: Part of our project overlapped with the COVID-19 pandemic and the associated business shutdowns. EBII’s workers worked within the law to complete our open project since it was unsafe if incomplete (i.e. dangerous drop-offs). They had the proper legal permissions and acted professionally throughout the period. In addition to the COVID-19 issues, EBII was also comfortable adjusting the project after we decided to do something slightly different regarding deck design as well as add a few odds and ends to the work. It was not a problem – they simply modified the bid slightly and added the modifications to the work. Easy-Peasy. 4) Follow-through: With any large project, often you notice a bit of stuff here or there where you think that a small repair is needed, or a detail was missed. It happens. What impressed me with EBII is that they are committed to making sure that their customers are satisfied. They are happy to send people back to your job and make things right. In other words, after they are paid, they still are happy to return free of charge to make sure the work is completed to the customer’s satisfaction. Laudable behavior. 5) Quality: The crews show up when they say they will and respect your property. I found the crew to be professional, courteous, and devoted to their work. Every day the site was cleaned up until the next day of work. Moreover, the products use in the construction and the quality/sturdiness of what is built is top notch. Our old deck was poorly constructed and falling apart. The new deck uses serious 4”x6” post construction in poured concrete with fine attention to detail (i.e., sanding corners so that everything is smooth, etc.). It is a major bummer to pay thousands of dollars for shoddy work – I have had that happen earlier in my life. It is nice to see the opposite with EBII – especially when you know that they stand behind their work long after the end date of the build. All in all, you can’t go wrong with Esser Builders ii. They are competent, professional, fair, honest, and respectful. This was my first experience with Albert & EBII – and I know that I won’t be the last."