
Serving Old Hickory, TN and surrounding areas
Angi Approved
In business since 2000
Warranties offered
Credit card accepted
"I had a fireplace insert that did not work. The technician that checked it out said it needed to be replaced, so I agreed to buy a new one. I asked if I could get the initial inspection fee of $259 dropped if I ordered a new one. He called the office and confirmed that they would. A second technician came out to install the new insert. He wanted me to pay the bill but the $259 was still on there. He called back to the company and told them that I was told that the $259 was dropped and I paid the balance. A couple of weeks ago I received a bill for $259. I called and explained the issue to someone and they promised that someone would call me back. I never heard anything so I assumed that everything was okay. I received a bill via email again this morning. I wrote back explaining my problem. I got a return email with no explanation and they attached the same bill again. Am I to assume that they are not honoring their promise?"























































