Get matched with top fridge, freezer or ice maker repair or service pros in Oliver Springs, TN

"He was very nice guy. He came on time and did a good job."

My number one priority is my customer satisfaction and I stand behind my work

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"We are in the Asheville area and the owner (Bruce) and technician (Tom) came to our home today to fix a very difficult issue that had been a problem for years. They were able to figure things out quickly and fix the problem in a way that was never suggested previously. They were prompt, courteous, friendly and were very honest. Bruce wanted to make us happy and did a great job. We will definitely use him in the future."

"They know what they were doing, they came out immediately and took care of it."

"Had a scheduled time and day for him to come out only to be told there was an emergency job and he wasn’t going to be there on time and didn’t know when he was actually going to be there like we had all day to wait on him. We wonder if he was even going to let us know if we didn’t message first to confirm the time only a couple hours before. Then when we tried to reschedule we got no response. It would be nice to just have someone show up when they say they will or at all."

"Custom renovations went above and beyond. They did a good job"

"Great! Danny and his crew showed up on time, analyzed the problem and recommended work that needed to be done. They purchased the replacement toilet, and disposed of the broken toilet. They cleaned mold and dirt from back of toilet (old one had leaked) that I could not reach, and treated floor with a mold retardant. Can't recommend him highly enough."

WE ARE A FAMILY OWNED ALARM COMPANY. WE HAVE BEEN IN BUSINESS FOR 9 YEARS IN KNOXVILLE. HOME & COMMERCIAL SITES. WE ARE PRIMARILY A BROADVIEW SECURITY DEALER AND ALSO DSC SECURITY SYSTEMS PROVIDER.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."