Get matched with top metal roofing repair pros in Orange, VA

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"We had this company come and replace our roof. The finished product looks better than I could have ever imagined. They were very easy to communicate with through the job, and they were extremely sensitive to any problems that they thought might come up, so they would talk with us several times a week to just let us know what was going on and what we could expect during the roof insulation. The price was great! We received many estimates and their metal roof estimate was half the cost of our other estimates. The installation went great, and the service was awesome. I could not be any happier with our choice to use this company!!!"

"Andrew is very knowledgeable, professional and a pleasant person to deal with. He repaired and coated 37,000 square ft. of a metal roof for us in just a few days at a very reasonable cost."

"Terryâ s company installed an EPDM roof on our office building"

"Brian was great with communication. The team were professional and did a great job on my roof. I was very pleased with the outcome. The price was right!"

"I had a wonderful experience from start to finish. The gentleman Dennis whom I worked with to go over and confirm everything was kind, on time and answered all of my questions timely. They completed the roof removal, replacement and clean up in 1 day. Thank you roofs fast"

"Excellent work , Johnathan was extremely professional and kept me informed each step of the way . He is very polite, kind, detail oriented, friendly . This roofer exceeded my expectations ! I would definitely recommend him to anyone needing a roof or a roof repair . I am totally satisfied !! If I could give him 1000 stars I would , it asked 5 stars at the best !!! ð ð ¼ð ð ¼ð ð ¼"

"I had one shingle that had a crack in it. David Reed recommanded caulking the crack with asphalt caulk which he went ahead and did. David evaluated the current shingles and said they were 20 year shingles and I had about five years of use left. The shingles had some hail damage but all in all the shingles were okay. Outstanding customer service, David came on time, repaired the shingle and evaluated the rest of the shingled roof. Provided ball park estimate on replacing the entire shingled roof."

"Troy did an amazing job! We had him do a deck repair for us last year that was done very professionally so this year we had him do some deck repairs at our son's house. Again, more amazing solid work! This year, we've had him do some shed repairs, fix a few door issues, replace some hinges, some bathroom remodeling and some general handyman repairs around our house and we are completely satisfied with the work. We highly recommend Troy!!"

"Great work. Was able to get me scheduled within 48hrs of him coming by to inspect the roof. Work was done to our satisfaction. Repair was needed in several places on the roof and as new homeowners we just wanted repair that would be done right without any price gauging. Very reasonable in pricing. Will contact them again when we decide to replace the entire roof."