Get matched with top stone restoration & polishing pros in Oronoco, MN

"They moved our schedule up by almost 1 week. The counter top around the sink was chipped (noticed this after the install). 1 call and they have already scheduled someone to come back out and fix.  Very pleased with their customer service. <br />"

"Ramaker Tile did a fantastic job remodeling my bathroom, I plan on having them back to tile my kitchen. Easy to work with, responds promptly and most importantly, does a great job tiling. 10/10 would recommend."

"My wife and I wanted new hard woods in our house but had very specific requirements that we could not typically find locally.  My wife wanted a dark floor while I wanted extreme durability in a natural hard wood.  We did our homework and decided that Brazilian Walnut (Ipe) most closely matched what we wanted.  <br /> After looking locally for something that fit the bill, the flooring we found was either over $12 sq/ft (too expensive) or not dark enough.  I started searching on-line and ran across Brazilian Direct.  Their prices seemed reasonable (a bit over $6 sq/ft for what we wanted) and they even had a tinted (dark) version of the floor we liked. <br /> After several weeks of questions and further research, we decided to place an order.  We we worked with a representative named Sannon who helped us every step of the way.  She sent us samples, instructions, guides - everything to make us more comfortable about our eventual order.  Our order came right on schedule and the wood was really beautiful.  After several weeks of the required acclimation we had a local installer put the floor down.  They did an excellent job and we really love our floor.  There was very little waste and in fact we had at least 3 boxes left over. <br /> I highly recommend Brazilian Direct.  We are considering using them again for a deck project we'd like to do in the future. <br />"

"I am posting this review that other people can benefit from our experience.  We had our kitchen floor and counters replaced over a two-week period during which we were on vacation.  When we came home, we were thrilled that the project was finished, or so we thought.  We had to have them come back to finish fitting in the floor vents, which had been left loose on the floor and to trim and glue carpeting in place that had been pulled back.  Small stuff, we thought.  Then things went downhill.  We began to notice that there were problems.  The floor is not level.  (To save money, we committed to removing the old floor, which turned out to be more than we were able to accomplish.  Probably twenty percent of the old floor remained to be removed.)  We paid an additional $900 for this unexpected work.  Our fault on that.  No complaint on our part.  After several days, we began to notice other shortcomings. The cabinets had had to be removed to install the granite, but the guys who did the reinstall obviously rushed through the work, covering gaps between the wall and cabinet with improvised and odd pieces of wood.  Then we noticed that the backsplash tiles were curiously missing from behind the stove, leaving obvious spots where the old sheetrock was exposed.  On one side of the stove, the tile backsplash had been put in place, on the other side it had not.  We noticed that there is a crack in the countertop.  This is a bigger problem.  We don't want to replace the countertop, which would entail another big tear out.  We decided to live with it.  After all, we can't be sure that another piece of granite would match the pieces already there.  And then there are the gaps between the stone floor and the wood floor against which it butts.  That was easy to fix.  They squirted some caulk into the gap.  We can live with that, we said.  Before we agreed to have the Tile Superstore do the work, we got a commitment from Mr. Prigge that the installers would put up plastic barriers to minimize the dust getting into the rest of the house.  Our cleaning lady was a bit horrified when she arrived to tidy up before we got home.  It took her 24 hours to get a handle on the mess.  The plumber who removed and reinstalled the appliances also said he was surprised by the mess.  Finally, a neighbor who was picking up our mail while we were gone also claimed that the installers had not taken precautions.  When asked about this issue, we were told by Tile Superstore that all the cutting was done in the attached garage so they did not put up barriers.  On this point there is come  obfuscation on the part of the store.  I've been told that the barriers were not necessary, but three separate people who were in and out of the house while we were gone stated the opposite.  This seems a simple precaution.  Why would they not do it?  I have not gotten an answer to this simple question.  The response (or lack of response) has been cavalier.  Perhaps an apology on their part and an acknowledgement of their failure would make a difference, but perhaps their track record on this is to deny that there is a problem.  Finally, we will be doing more floor work, but we will not be doing business with Tile Superstore. <br />"

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."

"They did a beautiful job."

"It was a critical undertaking, and several persons had declined. Nick Greenwood examined the situation, and worked out a procedure which he explained in detail. He was very responsive to the particulars we required, including installing a water line. He came on the scheduled day, had two assistants which I noted he related to in a very considerate and professional manner. He completed the entire project in one day, except for two brief returns to complete surface finishing. He has a wide range of skills which were involved in the project. As an aside, I had a fairly large pile of firewood in yard which needed splitting, I casually asked him if he knew of anyone who might do it, and he arranged for one of his assistants to come the next day and do the job for a very reasonable price, including stacking and hauling."

"He was very friendly and knowledgeable.  We even went to Lowes to discuss further bathroom options for the remodel for my client.  We were supposed to receive an email after Thanksgiving with an estimate for the remodel.  I didn't get an estimate so I texted and asked when we should expect it.  No response.  I texted again a few days later saying we needed the estimate by Monday as we were going to gather other estimates as well.  Again, no response.  Not even a text saying he was too busy to take on the job or anything.  I really liked Ken but the lack of response was really troubling to my client and myself as well.  I'm sure he does great work if you can get a hold of him. <br />"

"A drunk driver crashed into our house in the middle of the night.  JBenson arrived within 2 hours of having called them for emergency board up service the next day.  They sent a crew of 4 (plus an electrician that arrived later).  After reviewing the damage, they said they could just board it up or fix the structure.  They removed all broken pieces to the structure, reframed the corner, placed sheeting and tyvek and cleaned up the glass around the site.  Their electrician (a sub) ran a dummy line through the broken outlet so that we could turn the electricity back on to that part of the house. <br /> The cost listed above is an estimate based on the 5 hours of work.  I have not yet seen the claim so I did not rate on cost. <br /> All of the team was very professional and courteous.  We are waiting for a final bid to see if they come back to finalize the work. <br />"