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"After meeting with Bob, and being shown and explained the project necessary to take care of our crawl space issue, I was convinced they were the guys for the job, They arrived when they said they would, and finished in the time estimated. A job well done and highly recommended !!!"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Great people to work with."

"Eric did what he promised on the schedule to which that he committed. The work was very professional. He interacted well with our condo association manager and our contractor. The work was clean and nothing appears to be damaged. Based on his work at our unit, he is soon to be doing another tank replacement in our development. We recommend his company to others."

"AACT was fantastic! Tommy, and his crew, Thaad and Josh, did a great job upgrading our 70's era bathroom into a modern bathroom with a sleek and clean appearance. They completed the job on time and each day cleaned up keeping disruption to a minimum. Further, they helped with a small plumbing project that is helping to keep our front gardens in bloom! We highly recommend AACT."

"Honestly I’m pretty disappointed. This is a quote from my mother. “Heads up to anyone that hires SNYDERS SEASON REPAIR. He quoted me an estimate of $5000 to remove bad subfloor in 4 rooms of my mobile home . Next morning he calls me and tells me the total will be $10,000 . He said he would make up a contract . Paid half upfront and second half when done . Never got the contract even after I asked for it . He said he was "printing" it out . Never got one . Took one whole day to do my living room which is not that big . They (his helper) walked around more than working on the floor . He and his helper also brought their girlfriends . Nothing professional there . I have photo's of the Uneven floors in my kitchen and in the hallway there's a gap and I can see the ground through it to underneath the trailer . All I have are my returned checks for proof of payment. I hope he has friends that can relay this post . Fortunately I have someone that can fix this mess. BUYER BE WARE ... I learned a very expensive lesson . I would ask for some money back but that would only lead into more disappointment and I don't want him in my home again .” Thank you for completely robbing my mother and taking advantage of a simple job that you did NOT finish. Or CONSTRUCT proper business. No proof. No contract. Lazy workers who bring personal liability (girlfriends) on the job with no recognition of responsibility OR RESPECT for clients privacy and home. We have video recording and screen shots of poor work ethic and complete unprofessionalism. Would not recommend in the least. Honestly wouldn’t even have put a star but it was required to post this. Good luck to anyone hiring this company and wants a half a** job done with triple the price 24 hours later."

"Company was very good to work with. Great with communication. Needed the job done quite fast and they were able to squeeze me in to get it done for when I needed it."

"Service and installation went very smoothly and he is coming back to install a new toilet and hook--up a new sink."

"Replaced as expected. Nice work! Very professional."