Get matched with top fridge, freezer or ice maker repair or service pros in Otterbein, IN

"Super helpful"

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Lee did a great job as usual, even took away the old sink so I didn't have to take it to the dump. Very professional!"

"Timely and professional service. Couldn't be better."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"My experience with this company has been HORRIBLE! I have a older electric clothes dryer that was displaying multiple issues, but still functional. My previous and awesome repair company was not able to service the dryer due to a move, so I called Trustworthy Appliance Service after checking Angie's List. I was first interested in a diagnosis to determine if the repair was worth it (versus replacement) and listed the numerous symptoms for the technician, including a hot-smelling motor when running. He immediately, WITHOUT LOOKING AT OR TURNING ON OR TOUCHING the dryer, made a diagnosis as a blower fan, gave me a quote for what he assured would resolve all issues, and completed the repair. Within a few days, the dryer quit working completely - it would not turn. I called the company, and the owner consented to a refund once the technician came and checked to make sure it wasn't just a "loose wire" as I would not have consented to spending more that already paid on a repair, had it been diagnosed correctly in the first place. Meanwhile I am without a dryer and must use the laundromat. Upon the second visit, the technician said it was a broken belt (totally consistent with the original hot motor symptom!!) and so I called to confirm refund needed after declining a free belt. I received no call back from the company after three days and had to call back (Geraldine originally said she would need to contact the owner the following day to pass along paper work to get final authorization from the owner for the refund and she would call back to process). The owner then tried to argue that the technician could have fixed for free the undiagnosed belt issue and acted as if he did not have the details of the case even though he had authorized the refund contingent upon a re-check by the technician (Jimmy) several days prior via Geraldine (office staff). Finally after frustration and argument, the refund was authorized and I will NEVER call this company again!"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

Timbernest Townhomes

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"