Get matched with top carpet installers in Palm Beach, FL

"The carpet looks great and it was installed quickly and carefully."

"I would give them 100%. They were awesome. They had a million products at their showroom. Their prices were reasonable and their quality was good. When they said they would be there, they were there and they got the job done."

"Very punctual, installers were great.  Can't see any seams!  The carpet is beautiful!  Criticisms: 1.  The salesperson never followed up with my quote and I had to call to find out the status; 2.  They measured incorrectly when they came to do the estimate so the installers didn't have enough carpet to do the job when they originally came.  They had to order more carpet and then come out a second time to finish the job.  3. They forgot to call me to tell me the additional carpet was in and to schedule the install. <br />"

"Jack's work is excellent! He cleaned my old carpets exceedingly well, and they look the best they have looked in ten years! In addition, he was meticulous and expert in patching a portion of carpet that my puppy had destroyed. Jack takes great pride in his work and it shows. I give him the highest recommendation."

"Capitol has been used several times and owner is available and happy to assist. We provided a deal from another installer and Capitol offered an equally appealing offer. Because of our past experience with Capitol and their great installation teams, we decided to pay slightly more and glad we did. A flawless experience and job well done. Mohawk SilkStrand and Capitol Carpet in Boca was a win-win !"

"Great to work with. Good people. Wonderful workers. They also helped find a threshold for a tiled area they did not do the work on and replaced a loose tile they did not install. And, when I called to let them know that an employee had accidentally stained the carpet the first day, they came immediately to patch the area. Nobody would be able to tell that there had been a problem there at all. <br />"

"There are a few tile places in Boynton to choose from but there is no comparison as far as quality, service and professionalism at Capitol Carpet and Tile! We started shopping for quality vinyl planking and started off at a big box store that everyone knows about. Their quality was not what we expected and they had very little choices for commercial grade vinyl. In addition, their lack of customer service was a joke. For such a large store, we couldn't locate one person to assist us so we left. This is where Capitol comes in. As soon as we walked in, we were greeted by Gabriel. He was extremely friendly and knowledgeable about all the lines of vinyl that he sells. We are very picky so we spent a couple of weeks deciding, taking home many samples. By the way, these aren't tiny little pieces they lend you, but big boards with all of the product information and pictures on the back. After a while, we went back to purchase what we chose but we weren't really excited about the pattern. Gabriel took the time and told us "don't buy anything that you really don't want". Now, in steps the manager Nick. He also assisted us and gave us other options to look at. Suffice to say, we bought vinyl that day for our entire house. Not only did he tell us when it will be delivered, he called us the day of delivery and gave us the expected time frame and every detail. The service here is impeccable and the quality of the vinyl is amazing. And no, they are not "expensive" as you get what you pay for. Nice job Gabriel and Nick, you won us over with your service and knowledge..Stu & Deanna Levy!"

"Guys did a great job with the floors, we love them. We shopped around and found that Amazon had the best selection and matched a better price that we had found somewhere else. <br />"

"Mr. Lewis came to our house. Measured the entire job and gave us a detailed quote, including materials, costs, and labor (no other company, including the large retailers would or could do this for us). He was the only company that followed up on the process and called us back to see where we were with the process. When we had questions about the quality of the carpet and the type of strands and stain wear protection he investigated, got us answers, and called us back in a timely manner with a response. We choose J.B. Lewis because of his committment to giving us the best service and his carpet was just as good as the Mohalk (it is actually made by the same company.) <br />"

"First I would like to mention that we had a great experience with our sales person Charlie. He went out of his way to make sure we got what we wanted and what would work best for our staircase. He personally came to the house to measure and let us bring the sample boards from the showroom to see how it would look with our existing tile flooring and new paint.  <br /> The initial scheduling and installation went fine as well. Everyone came on time and called when they said they would to confirm the appointment. The installers were in and out pretty quick and the installation was acceptable. <br /> Our real issue with Capital came when we started noticing some of the carpeting on the risers coming loose. No big deal, things happen. We called to schedule a warranty repair. In normal circumstances we are only available on weekends, they said that the installation crews were about 2 weeks out if we wanted a Saturday, understandable. They called the next day and said they had an opening on Friday. I told Capital's office that I just happened to have my electrical contractor on site between 1:30pm and 4:30pm. They told me that they would call before they came to make sure someone would be there. The installer showed up at our door about 10am without a prior call. Of course no one was home. He called me and I said that I told the office no one would be at the house until about 1:30pm. He said he couldn't do the repair we had to reschedule.  <br />  My wife called Charlie to tell them what happened and he basically said he has no control over the installers. The scheduling office called back a few minutes later and we rescheduled the appointment for Saturday 5/23. I was planning on being at the house most of the day anyway due to other work. They called on Thursday 5/21 to confirm and told me the installer would call me by 10am to give me a time frame. My phone is on my person at all times and I was home all day I received no call and no one came by. <br /> Charlie, our sales rep, followed up 5/28 to see if everything was ok with the warranty work. I told him "no one called or showed up. I can't take time off to wait for an installer and I don't want to give up another day off waiting around for someone to come and fix the carpet, I'll make the repairs myself." He apologized and said he would contact the office.  <br /> Bottom line is, this is probably a fluke occurrence and people do make mistakes. I actually chose Capital based on Angie's List reviews. The carpet is good, the installation is ok (except for the bubbling risers and a couple of visible attachments) and Charlie at the Royal Palm Branch was great to work with. My issue lies with the communication of the installers and scheduling office. I can't tell anyone that they were horrible or not to use this company, I just had an unpleasant experience in the end. <br />"