
Serving Palm City, FL and surrounding areas
In business since 1972
Free estimates
Emergency services offered
"Damage to Septic Drainage field. They blamed it on their own third party contractor and told me to take it up with them. Nice. Faux Inspection: I was told there would be a legitimate inspection by a private third party. In fact, the “inspection” amounted to one of their employees sending a few photographs and a very short video call. It was not a true inspection by any standard. It was a joke. Ridge Shingles: Attached pictures of the ridge shingles. I'll let them speak for themself. Kelly Roofing’s Response: "Well, it passed inspection." (See previous item.) (Every roofer that has looked at it says it needs to be fixed.) Kelly has looked at it and done nothing. Blocked Circulation: After it had passed their private party “inspection”, another roofer informed me that insulation was covering up virtually all of the soffits! This is a VERY big deal. Improper circulation can lead to mold, premature failure of the roof, and void out the manufacturer's warranty. I expressed major concerns about circulation given the materials they recommended even before any work had begun, and they assured those materials would be fine because there would be plenty of circulation. See attached photos of the roof that were taken during the roof installation. You can see the plywood they removed (far more than initially estimated by the way). Whether they moved the insulation in the process of replacing the plywood or not, the insulation is clearly blocking all airflow from the soffits. I even personally expressed concerns to the project supervisor about blocked circulation through the soffits at this point and he assured me it would be taken care of. It wasn't. When insulation is preventing circulation in the roof, a reasonable, professional, and appropriate course of action from a roofing company would be to pause the project, inform the homeowner, and discuss solutions for unblocking the soffits before proceeding. Kelly Roofing’s Response, when I confronted them about this: insulation work isn’t “in the contract” and it was “not within the scope of their work.” Really? Is that what you expect from a reputable roofing company?"













